Pros

Fast paced, exciting and ever changing industry. Whether your skillset be in maintenance, call centers, pilot, IT, customer service or managment, NW/DL has the position for you.

Cons

Working with the handful of co-workers who cannot see the forrest through the trees. That's likely to be the case in most companies though. Because an airline is a lot more than just a service provider for the travelling public, there are a lot of up's and down's that go along with it. When prospective employees submit their resume', they should write down what it is they seek to gain from the airline and keep it for future reference. In most cases, those who complain the most about the airline would likely see they have gotten everything they'd originally sought after, and more.

Advice to Senior Management

Keep communication lines open, continue engaging your employees and produce results rapidly.