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Northwest Airlines – “My life was enhanced by my working for NWA.”
Pros
The people you work with. The flexible lifestyle and travel opportunities. The incredible opportunity for personal growth. You are exposed to many points of view and lifestyles by virtue of who you work with. You passengers too add to your knowledge should you take the opportunity to engage them in conversation. There is no better education than travel . It stimulates an individual to learn more about every aspect of a destination be it cultural or political It stimulates one to read and reflect on every nation's influence on the greater global community. In essence, travel promotes world peace and understanding.
Cons
The flexibility in the job comes at the price of jet lag and being gone holidays. The pull of gravity on the body as one ages is challenging as is being exposed to the levels of radiation as a result of flying over the pole. In actuality, being a member of a flight crew is hazardous. We are expected to handle a multitude of situations graciously yet successfully and flawlessly at thirty thousand feet. All without offending anyone! We are exposed to communacable diseases and the threat of terrorists. It seems the obnoxious drunk is the least of the worries and responsibilities in todays world.
Advice to Senior Management
Stop setting the company and the employees up to fulfill unrealistic public expectations based on some flamboyant add campaign or price war. And stop apologizing for the lack of food service and other extravagances. Most passengers complained about the food anyway. Airline management needs to remember that they are in the business of getting their passengers to their destination safely and as close to schedule as possible. The price wars came at the price of labor taking pay cuts. If you pay your people what they are worth, they will be loyal to you to a fault..If not, everyone suffers.