Northwest Airlines – “A negative work environment.”

Pros

Some flexibility for trading your work hours or days off. There are flight benefits however it is becoming increasingly difficult to use them. They sometimes offer "convenience leaves of absence" where employees can take anywhere from one day to six months off without pay , sometimes getting to keep medical benefits and travel benefits.

Cons

There always seems to be negative morale, because the company always seems to be in a crisis requiring pay cuts, concessions or layoffs. Many positions require membership to a union even if you prefer to to be a member. They sometimes have forced overtime where you have to stay up to four hours more on your shift. It is very difficult to get holidays off.

Advice to Senior Management

Treat all employees the way you want the external customer treated.