There are newer employer reviews for Northwest Airlines
There are newer employer reviews for Northwest Airlines

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Good flying benefit!

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Supervisor
Current Employee - Customer Service Supervisor
No opinion of CEO

Pros

Great flying benefit! Great people to work with! Never boring working at the airport! Work schedule is flexible as you can trade days off with others!

Cons

Working hours suck! No advancement what so ever! Union protection (I like the protection, but it just protect alot of lazy people and I ended up getting punished by doing their jobs too.

Advice to Management

Stop micro manage people who has been there hell a lot longer than you are. WE KNOW WHAT TO DO! Other than that, you guys did great!

Other Employee Reviews for Northwest Airlines

  1. My life was enhanced by my working for NWA.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Honolulu, HI
    Former Employee - Flight Attendant in Honolulu, HI
    Recommends
    No opinion of CEO

    Pros

    The people you work with. The flexible lifestyle and travel opportunities. The incredible opportunity for personal growth. You are exposed to many points of view and lifestyles by virtue of who you work with. You passengers too add to your knowledge should you take the opportunity to engage them in conversation. There is no better education than travel . It stimulates an individual to learn more about every aspect of a destination be it cultural or political It stimulates one to read and reflect on every nation's influence on the greater global community. In essence, travel promotes world peace and understanding.

    Cons

    The flexibility in the job comes at the price of jet lag and being gone holidays. The pull of gravity on the body as one ages is challenging as is being exposed to the levels of radiation as a result of flying over the pole. In actuality, being a member of a flight crew is hazardous. We are expected to handle a multitude of situations graciously yet successfully and flawlessly at thirty thousand feet. All without offending anyone! We are exposed to communacable diseases and the threat of terrorists. It seems the obnoxious drunk is the least of the worries and responsibilities in todays world.

    Advice to Management

    Stop setting the company and the employees up to fulfill unrealistic public expectations based on some flamboyant add campaign or price war. And stop apologizing for the lack of food service and other extravagances. Most passengers complained about the food anyway. Airline management needs to remember that they are in the business of getting their passengers to their destination safely and as close to schedule as possible. The price wars came at the price of labor taking pay cuts. If you pay your people what they are worth, they will be loyal to you to a fault..If not, everyone suffers.


  2. A negative work environment.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Minneapolis, MN
    Current Employee - Customer Service Agent in Minneapolis, MN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some flexibility for trading your work hours or days off. There are flight benefits however it is becoming increasingly difficult to use them. They sometimes offer "convenience leaves of absence" where employees can take anywhere from one day to six months off without pay , sometimes getting to keep medical benefits and travel benefits.

    Cons

    There always seems to be negative morale, because the company always seems to be in a crisis requiring pay cuts, concessions or layoffs. Many positions require membership to a union even if you prefer to to be a member. They sometimes have forced overtime where you have to stay up to four hours more on your shift. It is very difficult to get holidays off.

    Advice to Management

    Treat all employees the way you want the external customer treated.


There are newer employer reviews for Northwest Airlines
There are newer employer reviews for Northwest Airlines

See Most Recent

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