Northwest Hospital & Medical Center

  www.nwhospital.org
  www.nwhospital.org
There are newer employer reviews for Northwest Hospital & Medical Center

 

Needs better customer service

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Northwest Hospital & Medical Center full-time (more than 10 years)

Pros

some nice people mixed in...

Cons

Pretentious atmosphere to the public, ironically everyone is always trying to move on elsewhere. Really needs work on customer service all together. I was surprised how so many people manage to be rude and get away with it. That was pretty embarrassing when people would tell me stories about their experiences here.

Advice to ManagementAdvice

To have a better approach to the public, patient and everyone outside of NW so that people are not tuned off

Doesn't Recommend
Negative Outlook

10 Other Employee Reviews for Northwest Hospital & Medical Center (View Most Recent)

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  1.  

    Nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northwest Hospital & Medical Center

    Pros

    Nice people, nice campus, okay benefits.

    Cons

    Communication is not the greatest

    Doesn't Recommend
  2.  

    Tough times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Materials Handler in Seattle, WA
    Current Employee - Materials Handler in Seattle, WA

    I have been working at Northwest Hospital & Medical Center full-time (more than 8 years)

    Pros

    . Lots of nice people work here. Vacation time adds up fast. Decent Health Insurance, but you have to participate in "Living Well" program to avoid a fifty dollar per month increase.

    Cons

    Even though vacation time adds up, very hard to use when you need it because of skeleton staff. UW Medicine is inserting their people and they think they know everything, but people that have been at NW for years are being let go or their life is made miserable. Have been given the runaround about a minor promotion when people doing the same job have gotten it without jumping through hoops.

    Advice to ManagementAdvice

    Listen to the people in the trenches. They have this"Rounding" program but not much gets done and the hard questions you ask never get answered. You should work on making the deeds match the words. Get rids of crazy managers.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for Northwest Hospital & Medical Center

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