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Novartis Pharmaceuticals – “A Sad Story of Unrealized Potential

Jun 11, 2009

2.0

Novartis Pharmaceuticals Anonymous in East Hanover, NJ:   (Past Employee - 2008)

Pros

During my early tenure I worked with some of the most talented and innovated people in the pharma industry. Most of them left or were forced out of the company by incompetent management and went on to achieve highly successful careers with other companies. Unfortunately, while there are still a number of good people with the company, the ethos of the company has declined and with management focus on emerging growth markets (LatAm and Asia), employee morale is lower than low.

Cons

Incompetent front line managers who resort to favoritism and bullying to achieve results; incompetent mid-level managers whose actions are driven by pleasing an even more incompetent senior management team; Incompetent and arrogant global leadership who, lacking insight or knowledge of local market dynamics, rely on terror tactics and ivory tower consultant types to run the company.

Advice to Senior Management

Over reliance on "worker productivity" cannot compensate for corporate strategy driven by hubris and greed. Stop running the company like a bank that makes drugs, and start running the company like an entity that saves lives and improves quality of life. In short....try living the corporate mission and not just promoting it. Heck, just try reading the mission statement for a change.

Comment (1)

Aug 6, 2009

by Beg to Differ:

Cogent and thoughtful remarks. But I disagree. I worked at Novartis for a decade and saw a company that was rising above what you describe. You may be talking about 1 business area of pharma in East Hanover, but it's not representative of the company as a whole. Yes, McKinsey is still -- after so many years -- too ingrained in upper management decision making, and their recommendations are for all practical purposes overpaid, disruptive and of little lasting value. (Don't get me started about McKinsey. ) But overall I think there is a shift toward more thoughtful local and global management that is moving the company ahead internally and externally in the right direction.
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Novartis Pharmaceuticals Overview
Web
www.pharma.us.novartis.com
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Size
5000+ Employees, $754M+ Revenue
HQ
East Hanover, NJ
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