Nuance

www.nuance.com
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1 person found this helpful  

Leave your expectations for job satisfaction at the door

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Marketing Manager in Burlington, MA
Current Employee - Marketing Manager in Burlington, MA

I have been working at Nuance

Pros

Given the state of the economy, Nuance is not a bad place to work. We still received annual bonuses, though later and less than usual. We will also still receive compensation increases though they go into effect in July rather than January.

Cons

Poor management, lack of communication about the business and acquisitions. Lack of clear organizational plan. Worst of all is the lack of a corporate culture which would foster team spirit and cooperation, recognition, and stronger leadership. It really is "every man for himself" where self-promotion is encouraged, almost required.

Advice to ManagementAdvice

Communicate !

Doesn't Recommend
Disapproves of CEO

375 Other Employee Reviews for Nuance (View Most Recent)

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  1. 3 people found this helpful  

    Executives should trust and empower employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager in Burlington, MA
    Current Employee - Manager in Burlington, MA

    I have been working at Nuance

    Pros

    Great products, good benefits, smart motivated employees and huge amounts of potential. This is a company that has the ability to do very well in spite of the poor economy.

    Cons

    The company is currently very disjointed due to the numerous aqusitions. There is a lot of uneccessary beauracreacy because it seems senior managment feels they must watch everything. I'm guessing that this is because they do not feel they "know" the employees in those companies they have aquired in the same way they know emloyees they have hired and developed themselves.

    There are many unnecessary policies. Things like travel policies that require employees take flights with numerous stops often arriving extremely late at night. A number of emplyoees have expressed concern for their personal health and safety having to travel under such guidelines. This seems unreasonable all for the sake of a$150.00. Paul Ricci himself must approve each and every new hire even if it is a replacement hire for someone who has resigned. VP's must sign off on any travel that does not meet the stringent travel policies. There are layers of policies and approvals for every little item which does not give the business units much abiity to be creative, proactive or nimble. So many policies are one size fits all with no room for mangement to make adjustements fitting the circumstances.

    Middle managers are not empowered any more than their staff. This makes them appear to be ineffective and useless. Managers are expected to enforce policies and processes that they had no input to. Managers are not informed of upcomming changes in a manner that allows them to prepare for employee reactions or questions. Because of this communication style the company grapevine runs rampant. As a manger I am constantly questioned about rumors etc. that I have not received information about even though the rumors often turn out to be true. Clearly there are employees who are divulging information before it should be released to front line staff.

    The company did not give any raises in January which is their normal review and raise cycle. There is no approved budget given to department heads and their managers - this makes it very difficult for the various areas to judge how they are doing and contributes to the high stress level that many have previously commented on.

    Advice to ManagementAdvice

    Paul Ricci and his senior managers should stop micromanaging every little decision. Set a budget, set clear reasonable goals and then empower your emplyoyees to do what is needed to meet the goals. If they do meet or acheive the goals then reward them appropriately.

    Disapproves of CEO
  2. 7 people found this helpful  

    Stay away - pays well by not a healthy work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Manager in Burlington, MA
    Current Employee - IT Manager in Burlington, MA

    I have been working at Nuance

    Pros

    Nuance pays reasonably well - they have to to in order to keep people working in this environment.

    Cons

    The environment is toxic. Everywhere you look there is red tape. The HR group seems to run the place but has no idea what is going on. Nothing seems to be able to get done without CEO involvement, and good luck getting on his calendar. The company grows through acquisition but spends no time actually integrating the purchased companies. The acquisitions leads to multiple political camps within the company. Layoffs are a common occurence with this company due to the acquisitions, even in a good economy.

    Advice to ManagementAdvice

    Trust your employees and treat them like real people

    Doesn't Recommend
    Disapproves of CEO
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