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1 person found this helpful  

Technically Advanced - Professionally Getting There

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Burlington, MA
Current Employee - Anonymous Employee in Burlington, MA

I have been working at Nuance

Pros

Nuance has a good mix of employees. From the ivy league and Type A personalities of go-getters to the more relaxed yet performers. Good benefits and great resources.

Cons

Company is growing very fast. Some of the employees who have been with the company for a while and are still getting adjusted to the "new" Nuance are getting left behind in terms of promotions. One could say there is favoritism but it's mainly with top performers.

Advice to ManagementAdvice

Although "top" performers are treated generously, there are other employees that perform at their best their situation allows and shouldn't be penalized for it. Management should consider offering a more flexible environment given that it is very easy to have individuals work remotely but due to micro management it isn't allowed in key departments.

Approves of CEO

315 Other Employee Reviews for Nuance (View Most Recent)

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  1. 2 people found this helpful  

    Use it as a stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Professional Services  in  Burlington, MA
    Former Employee - Professional Services in Burlington, MA

    I worked at Nuance

    Pros

    Cool technology (speech recognition, OCR)
    Great benefits (4 weeks vacation off the bat)
    Very lenient in working hours, allowing to work from home

    Cons

    The company is completely and solely driven by margin and market share improvement. Given that fairly little (to almost none) effort is spent on process improvements, the way to improve the margin is by turning the vice on the existing employees and increase their work load.
    Middle management is sitting between a rock and a hard place because they don't really have any power. All they can do is the execute the margin requirements from above, with the effect that their efforts are directed at pissing off the fewest people under them so they don't quit.
    There is also fairly little organic growth. The business model of Nuance is that of a 19th century European empire, where the path to growth is either purchase of threatening companies, or club them to death with lawsuits.

    Advice to ManagementAdvice

    Not sure really. In terms of shareholder value Nuance is doing a great job. You just don't want to be the one facilitating that increase in value.

    Doesn't Recommend
    Disapproves of CEO
  2. 3 people found this helpful  

    Speak Softly, Not Freely

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA

    I have been working at Nuance

    Pros

    Excellent future potential in mobile communications
    Extensive professional services across the US market/ International capabilities for scaling
    Broad array of vertical market solutions, healthcare included
    Some good executives with vision and a sense of loyalty to employees
    Acquisition strategy focused on the future of core growth arenas
    Generally good benefits (not inclusive of salary or incentives)

    Cons

    Lack of clear communication from executives to staff
    Underfunded marketing programs
    Little to no compensatory upside for employees below the VP level
    No career path evident in many departments
    Poor HR performance overall

    Advice to ManagementAdvice

    Communicate to your employees more often and more effectively
    Check your compensation - It's more expensive to hire than it is to retain a good employee
    Create a cohesive work environment where it's easy to work and not difficult to do your job
    Listen to your employees - they have a lot to offer - and take the time to do so
    Integrate acquisitions so that there's a culture that begins to form

    No opinion of CEO
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