Nuance

www.nuance.com
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Exciting technology and great smart people!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - R&D in Burlington, MA
Current Employee - R&D in Burlington, MA

I have been working at Nuance full-time (more than 5 years)

Pros

Exciting technology and great smart people! You can really make your mark here, and enjoy doing it!

Cons

Work-life balance is tough, plan to work very hard.

Advice to ManagementAdvice

CEO, share the wealth please!

Recommends
Positive Outlook
Approves of CEO

361 Other Employee Reviews for Nuance (View Most Recent)

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  1. 6 people found this helpful  

    Am oligarchically run company with no vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering
    Current Employee - Engineering

    I have been working at Nuance full-time (more than 10 years)

    Pros

    Real future potential if supported by meaningful vision and strategy
    Middle management tries to save the company from itself
    Fascinating products

    Cons

    Senior management is unqualified
    Senior management is not held to any standards
    Bad results only lead to lay offs of their reports, no accountability
    Internal 'good old boy' network protects the careers of those who came from Scansoft and early acquisitions
    No decision making powers to middle management
    A CEO who has squandered long term revenues for significantly reduced short term prepays, resulting in inflated performance
    No accountability for CEO for the many failures: SnapIn almost a quarter billion dollar investment, totally wasted. No reuse of technology, no reuse of IP, and most employees left after various layoff cycles
    Inability of senior management to define a vision and strategy.
    Technologically ignorance is strong at senior level
    CEO's benefits are far too high given the revenue level of the company and its performance
    Board was totally owned by CEO as chairman of the Board
    Quarterly driven focus resulting in short term selling of assets and deals at significantly reduced rates, destroying long term profit opportunities
    Across the board layoffs are common place while top management is protected
    Unless part of the inner circle, promotions are impossible, no room for internal growth
    Annual bonuses and reviews are aimed to minimize recognition and room for yearly adjustments
    Inability to attract and retain top talent, including CEO and senior management levels
    Big promises to our customers until the contract is signed, then support suddenly is non-existent.

    Advice to ManagementAdvice

    Put some competent senior management in place
    Show the guts and/or capabilities to present a vision
    Accountability... Especially at the Senior Management Levels
    Spread the wealth... Ricci's bonuses are ridiculous and totally fail to fall in line with his performance.
    Stop making our customers to pay for innovation resulting in shoddy architecture, performance
    Stop making promises about products until we have verified that we can actually meet them
    Stop innovation at the professional services level and bring it back to engineering
    Hire a competent sales team and stop paying them outrageous bonuses, resulting in us overselling our capabilities and forfeiting future revenues in favor of 'the deal'

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Challenging work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Boston, MA
    Former Employee - Sales in Boston, MA

    I worked at Nuance full-time (more than a year)

    Pros

    Great compensation package and ability to work remote.

    Cons

    Issues remain with 3 cultures merging as one. It's difficult to get answers and support in the sales arena - and this makes it difficult to get back to the customer in a timely fashion. Company leaders def. need leadership training. Lack of rules of engagement for 3 sales teams. Too many calling on the same account which creates customer confusion. Very stressful.

    Advice to ManagementAdvice

    There needs to be a clear strategy in place for "rules of engagement" with the sales teams. Too much chaos internally as well as confusing the customer with multiple reps calling on one account. In addition, management needs to respond to emails/calls in a timely fashion to the people they support, as this is critical for success. Three weeks for client pricing is unacceptable. Also, leadership skills are def. lacking with some Sr. execs. It's important to compliment on occasion, listen, encourage, and be a servant leader.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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