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There are newer employer reviews for Nuance

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Helpful (5)

Interesting technology, incompetent management

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Principal Software Engineer in Burlington, MA
Former Employee - Principal Software Engineer in Burlington, MA

I worked at Nuance

Disapproves of CEO
Disapproves of CEO

Pros

The technology is some of the most interesting out there for engineers.
There is a handful of brilliant engineers from whom you can learn.
There are lots of interesting technical challenges and an enthusiastic customer base.

Cons

Management is more interested in their own success, much less their employees'
Career ladder is a joke. Promotional favor is given to friends of managers.
Code quality is not a priority of this company. Getting products out fast is.

Advice to Management

Managers should be able to demonstrate competence in the area they are managing. For example, engineering managers should have a track record in engineering.

Reviews should include both peer reviews and reviews of managers. Neither currently exists. Code reviews should be part of the review process for engineers.

All software projects should have an architect who is responsible for code quality, development, and all technical decisions.

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  1. Helpful (8)

    More Cons than Pro's, that's for sure

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Burlington, MA
    Current Employee - Finance in Burlington, MA

    I have been working at Nuance

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Pay is decent, if negotiated up front, otherwise do not expect to increase much of the course of your employment. Benefits (PTO, Medical) are good.

    Cons

    Too centralized - Paul has an eagles grip on every expenditure, new hires. He should be more focused on growing the company than whether or not additional resources need his approval. Raises are rare, unless you are senior management. Company wide bonus is approved by B.O.D. ever year, a portion of which is related to company performance, however not one employee knows what those goals are, until the fiscal year is over and we are told we only hit 75% of "The Number". Employees are overworked (average Finance employee works anywhere from 60-75 hours a week). There is NO work/life balance! Communication is horrible! Integrations of acquired companies are a nightmare and not very well completed. Seems managements only concern is acquiring rather than how well we can integrate (poor integrations do affect customer relations). Infrastructure is extremely poor and needs serious investments. Morale is overall unacceptable. Many employees/managers have been there since Scansoft/Speechworks days and continue to be small minded and not think outside the box. HR Policies are great for a company of 50 people, not 6,000.

    Advice to Management

    Be an "undercover boss" for a few days. Provide the necessary resources we need to keep up with the acquisitions. Listen to the employees. Do not keep delaying raises. Be honest to employees. Instill a more positive influence on the workforce; say hello to the employees, have lunch with us, encourage a work/life balance, improve the infrastructure, recruit managers who can run a billion dollar business rather than a million dollar business, and finally, decentralize decision making!


  2. Helpful (3)

    Quite A Mediocre Job

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Consultant in Mahwah, NJ
    Current Employee - Technical Consultant in Mahwah, NJ

    I have been working at Nuance

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You get to work with many different technologies and development frameworks as long as you're not involved in IVR development.

    Taking PTO is pretty flexible so far.

    Cons

    Compensation for going above and beyond is absolutely awful. Also, being one of the first in the company to successfully implement solutions and developing applications in markets the company was never in before yields the same poor compensation as developing the same type of applications that the company has been developing for more than a decade.

    There also seems to be a lot of favoritism toward more senior developers whom some of the newer guys have proven themselves to be just as competent as.

    Advice to Management

    Learn to appreciate your less senior developers by giving them incentives to continue pioneering projects that haven't even been attempted in the company before. Also, senior management needs to stop sinking money into acquiring other companies and instead needs to focus on fairly compensating their underpaid developers. All of these acquisitions just seem to add bloat, confusion, and integration nightmares. Do we REALLY need to buy more than one company that translates voicemail to text ? Really ?!


There are newer employer reviews for Nuance
There are newer employer reviews for Nuance

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