328 Employee Reviews (View Most Recent)

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3 people found this helpful  

55 years, still a long way to go.

Current Employee - Anonymous Employee  in  Springfield, MO
Current Employee - Anonymous Employee in Springfield, MO

I have been working at O'Reilly Auto Parts full-time for more than 3 years

Pros

O'Reilly's is a tenured and still-growing company, always guaranteed income. Fortune 500 company with a small town mentality. Close drive from home. Co-workers are usually pleasant across the board in any department or store location. Never a lack of things to do.

Cons

Technologically seems to be stuck in the stone ages. Technology is advancing and passing us right by; for example, a large number of stores are without so much as a fax machine, when every store by now should have a digital scanner. There is no reason that salaried team members should not have remote log-in access from home in case of inclement weather, illness, or after-hours work opportunities.

Lack of communication, for whatever reason, occurs in several departments. When updates or improvements are made to policies and procedures (which happens only after we've gotten in trouble legally about something, not when we've caught it the first ten times) there is hardly ever an announcement regarding it unless it's good news, so we must rely on rumor to get us by.

Turnover is an issue, on top of the fact that they feel we do not need to replace those that leave the company, which causes an expectation of everyone else to take on more duties and responsibilities. Acquiring more stores (400 or more this winter) apparently does not warrant an increase in corporate office jobs to help with the work load.

Pay is minimal. They pay just enough to get a person in the door, not enough to keep them there. Several in a particular department have not received raises in at least two years. A 1% raise is apparently standard. Hard work and striving to improve yourself and the company does not pay off, unfortunately. You're better off fluffing egos if you want more pay.

Be aware that reputation of the company's poor management skills (in multiple departments) has spread to other companies' departmental counterparts.

Advice to ManagementAdvice

Take a calculated step in the right direction, invest your income in advancing your company's technology and employee base before you spend that money on acquiring more stores, paying for popcorn Fridays, and rewarding yourselves for sitting on top of the mountain. Your employees will be much more inclined to stick around if they're listened to, paid more appropriately, kept in the loop about things, and given better tools to do their jobs.

Doesn't Recommend

Other Reviews for O'Reilly Auto Parts

  1.  

    Hard work goes unrecognized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Parts Specialist  in  Reno, NV
    Current Employee - Parts Specialist in Reno, NV

    I have been working at O'Reilly Auto Parts part-time for less than a year

    Pros

    If you like auto parts this is one of the better places to get them. prices are fair . get a decent discount. great people to work with

    Cons

    Hard work goes unrecognized. hope to hell you can get a 30% in related sales. Dont expect to be hired full time ever. schedules are rarely ever the same.

    Advice to ManagementAdvice

    Show the people you work with appreciation. Pay people what they are worth.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Many aspects of O'Reilly's are great; Unfortunately the stress & pressure are unbelievable!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Pensacola, FL
    Current Employee - Store Manager in Pensacola, FL

    I have been working at O'Reilly Auto Parts full-time for more than 5 years

    Pros

    It's a growing company with opportunity for advancement. Compensation is fair with benefits at or above average for the auto parts field.

    Cons

    Store managers don't work the 55 hour workweek as is promised; I currently work 70-75 hours a week and there is no end in sight. My District Manager has unrealistic expectations and comes down hard on all managers and doesn't allow any time off (earned vacation, etc) saying your job must come before your family, your health, above everything!

    Advice to ManagementAdvice

    If District and Regional Management was policed and not allowed to overwork, threaten, and generally abuse store managers, it would be a great place to work. I can't believe that VPs or RVP's are aware of this kind of abuse at the district level and wish they would put a stop to it.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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