Ochsner Health System

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Has great potential but management is holding the tech teams back.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Network Analyst in New Orleans, LA
Former Employee - Network Analyst in New Orleans, LA

I worked at Ochsner Health System full-time (more than an year)


The work was quite easy and the atmosphere was laid back. The company has potential for growth, albeit slow, for those that work hard. Great location for the IT group to work with a nice new area.


The problem with the laid back atmosphere is that the overall system health was always an issue and the managers in charge of the systems had no clue as to what the problems were and how to track or monitor them. The help-desk is useless and is probably one of the biggest issues there. (Just ask any employee. They call it "The Helpless Desk".) The NOC needs leadership not some director type that never goes to visit the department. The most senior employees were always chosen over the more experienced folks with leadership quality. Management is definitely an issue there. Lets not forget about the below average salary's they pay for new employees and promoted individuals. The below the cost of living increases in pay are the worst.

Advice to ManagementAdvice

Start getting more involved and less in meetings. Become more consistent with processes and getting the systems in line with monitoring so the outages wont happen as often or so they can be traced to the root cause. Simplify the work load and get rid of repetitive work. Increase staff where it makes sense and pay the people their worth. Set a vision and follow it. Don't grandstand and politic about what you want to do. Create a plan and go do it.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

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