There are newer employer reviews for Office Depot
There are newer employer reviews for Office Depot

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This would be a good job for a college student.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Specialist - II in Baton Rouge, LA
Current Employee - Customer Service Specialist - II in Baton Rouge, LA

I have been working at Office Depot part-time (More than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Flexible hours. Working with technology products is cool. The job itself is easy. Incentives for providing customers excellent service.

Cons

I don't get enough hours. Small raises are only given once a year. Pressure to sell protection plans, get people to sign up for rewards card, sell stamps, get customers to take the survey, and sell additional items. Sometimes it is really slow, especially at night. Management can be rude. Difficult customers. Policies not being adhered to.

Advice to Management

You should give more hours to loyal employees.

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  1. I have worked at 2 different stores and enjoyed both equally

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics, Customer Service Specialist in Normal, IL
    Current Employee - Logistics, Customer Service Specialist in Normal, IL

    I have been working at Office Depot part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexible schedule, fun employees, good benefits

    Cons

    early shifts, back to school is crazy

    Advice to Management

    micro manage more


  2. Helpful (1)

    OK company to work for terrible pay for what you do.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate I in Santa Ana, CA
    Current Employee - Customer Service Associate I in Santa Ana, CA

    I have been working at Office Depot part-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great co-workers and an easy work environment.

    Cons

    Sales commission system is completely terrible, you can sell $2,000 dollars worth of computers and get absolutely no commission for it. The only part you get commission on is the protection plans. Also commission isn't paid for the month if your store doesn't meet its monthly quota on protection plans.


There are newer employer reviews for Office Depot
There are newer employer reviews for Office Depot

See Most Recent

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