Office Depot

  www.officedepot.com
  www.officedepot.com
There are newer employer reviews for Office Depot

2 people found this helpful  

Insane pressure and requirements for working with each customer

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - CSS-1 in Portland, OR
Current Employee - CSS-1 in Portland, OR

I have been working at Office Depot part-time (less than an year)

Pros

-Its a job
-Can be rewarding with a skilled sales team (commission relies on consistent daily goals for a month)
-Flexible hours
-Time off usually approved

Cons

-Never ending earpiece radio chatter all day due to ISCE (In Store Customer Experience program)
-Minimum wage pay for all positions that aren't management
-Management gets lots of pressure to pressure the entry level associates to sell protection plans and help every single customer
-Customer "mapping" (stalking every move and conversation customers have with associates)
-Lack of appreciation when associates make significant sales or commission items
-Consistent tracking of where you are, what you're doing, and how fast you're getting it done
-No time alotted for tasks during the day
-Technicians do not receive adequate time to fix the computers they are pressured so hard to sell services for

Advice to ManagementAdvice

Remove the ISCE program. Please, it's painful.

Doesn't Recommend
Positive Outlook
Disapproves of CEO

1512 Other Employee Reviews for Office Depot (View Most Recent)

Sort: Rating Date
  1.  

    Good environment; however non-competitive pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Norcross, GA
    Current Employee - Anonymous Employee in Norcross, GA

    I have been working at Office Depot full-time (more than an year)

    Pros

    Great coworkers minimizes stress levels which leads to an overall good working environment. In comparison to other organizations the Norcross office has a laid back relaxed environment.

    Cons

    High turnover mainly due to low pay. Low sense of job security due to inefficient upper management which tend to make drastic changes every few months, which also includes getting rid of long tenured employees

    Advice to ManagementAdvice

    Promote those who deserve to be promoted

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Excellent Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Fort Wayne, IN
    Former Employee - Sales Associate in Fort Wayne, IN

    I worked at Office Depot part-time (more than an year)

    Pros

    Great management. Excellent opportunities to move up in the corporation.

    Cons

    As with all retail jobs, you have to work a lot of weekends.

    Advice to ManagementAdvice

    None at this time

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Office Depot

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