Office Depot

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1340 Employee Reviews (View Most Recent)

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2 people found this helpful  

Insane pressure and requirements for working with each customer

CSS-1 (Current Employee) Portland, OR

Pros-Its a job
-Can be rewarding with a skilled sales team (commission relies on consistent daily goals for a month)
-Flexible hours
-Time off usually approved

Cons-Never ending earpiece radio chatter all day due to ISCE (In Store Customer Experience program)
-Minimum wage pay for all positions that aren't management
-Management gets lots of pressure to pressure the entry level associates to sell protection plans and help every single customer
-Customer "mapping" (stalking every move and conversation customers have with associates)
-Lack of appreciation when associates make significant sales or commission items
-Consistent tracking of where you are, what you're doing, and how fast you're getting it done
-No time alotted for tasks during the day
-Technicians do not receive adequate time to fix the computers they are pressured so hard to sell services for

Advice to Senior ManagementRemove the ISCE program. Please, it's painful.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good environment; however non-competitive pay.

    Anonymous Employee (Current Employee) Norcross, GA

    I have been working at Office Depot full-time for more than a year


    Pros: Great coworkers minimizes stress levels which leads to an overall good working environment. … Cons: High turnover mainly due to low pay. Low sense of job security due to inefficient upper management… Advice to Senior Management: Promote those who deserve to be promoted Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Excellent Place to work

    Sales Associate (Former Employee) Fort Wayne, IN

    I worked at Office Depot part-time for more than a year


    Pros: Great management. Excellent opportunities to move up in the corporation. Cons: As with all retail jobs, you have to work a… Advice to Senior Management: None at this time Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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