Office Depot

www.officedepot.com
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Office Depot was not the greatest experience.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative
Former Employee - Customer Service Representative

I worked at Office Depot part-time (more than a year)

Pros

Most of my co-workers were great to work with.
The second manager we had was very cool and very effective as a manager.
They complied with my desired working hours.
Some of the customers were cool and nice.
They had many goals and made them apparent to the company. Always looked to grow.

Cons

Corporate did not communicate with each other at all. One department would want us to do something one way and another would want things done another way. Therefore, they would always complain about our "lack of effort" and "lack of cooperation." Our manager was almost always fed up.
They would get mad if we didn't reach sales goals knowing that the store was a 5K store, meaning it was smaller than a normal operating store. So the goals they desired were a bit unattainable for our store.
The first manager was the worse.
A few of the Supervisors and Assistant Managers thought they were above the law.
Waiting for lunch breaks sucked if you started work after 2 or more people.
The pay isn't that great, but then again most retail jobs aren't.
A lot of the customers were horrible.
(I would have rated them 1 or 2 stars if it weren't for my co-workers.)

Advice to ManagementAdvice

This is more to Corporate, but you guys need to hire the managers who care enough and have the people skills with not only their customers but with their employees. You people also need to communicate with everyone and stop acting like dictators just because you're in positions of leadership!

Doesn't Recommend
Positive Outlook
No opinion of CEO

1640 Other Employee Reviews for Office Depot (View Most Recent)

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  1.  

    Office Depot has been a very challenging but satisfying company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Office Depot full-time (more than 5 years)

    Pros

    Positive treatment of associates.
    Bonus's that are more than fair and attainable.
    Company is constantly trying to get better.
    Opportunity's that will be created by the merger.

    Cons

    Need to have a stabilized upper management
    New business models has many positive's but needs to be looked at with a reality check on certain pieces.
    Unkowns that will/are being created by the merger.

    Advice to ManagementAdvice

    Please understand that reality's of spinning so many plates at once causes missed opportunity's, Basics of retailing cannot be ignored, too many foo/foo pie in the sky daily expectations get in the way of great customer service----great product assortment---well stocked---well merched stores

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot full-time (more than 8 years)

    Pros

    Treat workers fairly . Can work flexible hours.

    Cons

    Have to like to "sell" to succeed.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Office Depot

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