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There are newer employer reviews for Office Depot

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Your experience will depend on local and regional management.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Specialist I
Current Employee - Customer Service Specialist I

I have been working at Office Depot part-time (Less than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

It's a job you can get with a heartbeat. My peers have been pretty cool. It's great practice in customer service.

Cons

They overload you with rules, guidelines, scripts, instructions, etc. This limits your ability to be innovative. If your managers are not good you will be miserable.

Advice to Management

To corporate: Less rules or clearer rules. To local: motivate us with a more positive outlook.

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  1. I was assigned to forklift duty but they made me do manual labor for two weeks and it ended up in a lumbar strain.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Forklift Driver/Dockworker Temp in Houston, TX
    Current Employee - Forklift Driver/Dockworker Temp in Houston, TX

    I have been working at Office Depot full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Large companie with a public presence can offer some job security.Huge public presence!

    Cons

    They may ask for too much of you! They should'nt have forklift operators working along-side/with the general labor help.You are paid more and shouldn't be put in that type of situation.

    Advice to Management

    Don't overwork agents.!


  2. customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate I in Houston, TX
    Current Employee - Customer Service Associate I in Houston, TX

    I have been working at Office Depot part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    flexible hours, 15-25 hrs is standard for most hourly employee. Work is relatively easy in the evening time and the atmosphere is somewhat laidback

    Cons

    Very little benefit for part-time employee. advancement from within is somewhat obsolete. Unrealistic time goal for morning freight team. Also recently Office Depot has Lower the Wages for Hourly employee that the CO. thought was making TOO much money for their position, this left alot of employee that been with the Co. for more than two years to take less money per hour than what they was making before. Department manager is often Overwork 46hr to 50hr a week. Office Depot is heavy when it comes to micromanaging it manager and employee as well as the turn over rate....and Of course the Politics.....often time you have to be A YES \ comedian person to advance with no regards to skill and experience for the job.

    Advice to Management

    More communication to employee. Stop the micromanaging aspect of the business. Often time if you take care of your employee the end results will be that they will take care of you and the business. Open up the opportunity for advancement from within. Wages have to be more competitive, especially for your long term employee. Forward is the progress not backward .


There are newer employer reviews for Office Depot
There are newer employer reviews for Office Depot

See Most Recent

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