There are newer employer reviews for OfficeMax

Tedious tasks, forced to push "MaxAssurance" that was a waste of money for consumers.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Retail Sales Associate in Scottsdale, AZ
Former Employee - Retail Sales Associate in Scottsdale, AZ

I worked at OfficeMax

Pros

Gain inside knowledge of technology and software used across multiple industries. It also allowed for relatively easy advancement within the company.

Cons

Minimal pay, forced to push insurance plans on products that it wasn't really worth in the first place. Expected to meet unrealistic goals for sales of the indurance.

Advice to ManagementAdvice

Be more entry-level employee friendly. The decisions/actions you have taken in the past were not in the employee's best interest.

Disapproves of CEO
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  1. An easy job with little stress, few perks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Impress Associate in Medina, OH
    Former Employee - Impress Associate in Medina, OH

    I worked at OfficeMax

    Pros

    The job itself was an easy one and I was able to learn how to use a variety of office equipment and computer programs while getting paid, although it wasn't much above minimum wage at the time (roughly $7.60 an hour). The ImPress department didn't have high demands for selling or upselling product like employees on the sales floor were required to do, so it was less stressful in that aspect. There was usually only one person working in ImPress at a time with some overlap. The Medina branch is not very busy so there was a lot of down time. The employee discount wasn't much, but it was something at least...some variation of 10% off electronics and products, 20% off pop, candy, etc. Discounts were also available with outside companies, for example I got 17% off my Verizon bill because of my association with OfficeMax. Store management was good at making sure I had the flexibility I needed in my schedule and there were enough employees who knew ImPress that I was able to switch days with someone if necessary.

    Cons

    There were few opportunities to move up within the company and the few times I saw people advance, their salaries didn't increase by very much. The company didn't pay well at any level of employment and raises were negiligible. No health insurance was offered to part time employees. There is a high turnover rate with members of store management as well as employees lower down the chain. I've worked in retail for nearly eleven years and saw more members of management fired within this company than in any other. While store management was easy to work with, district management hardly acknowledged my presence and only came in every couple of months to completely criticize the most mundane of details in our displays or on our sales floor, offer no creative input whatsoever. District management, in the Northeast Ohio district at least, is absolutely deplorable.

    Recommends
    No opinion of CEO
  2. Work here as a last resort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate in Asheville, NC
    Former Employee - Sales Associate in Asheville, NC

    I worked at OfficeMax

    Pros

    Co-workers where a nice bunch for the most part. It was a job. Store managers work very hard, but have very little discretion over how to treat their employees and customers due to upper management's directives. Entertaining moments from very strange/absurd customers.

    Cons

    Very low pay for doing the job of at least 2 people. Super pushy "desperate" sales strategy that often angered and offended customers. More managers than associates which means there are only a couple of people that do all the heavy lifting and grunt work. The long timers are survivors, they survive by doing nothing which is ironic, while new enthusiastic employees will be used up and replaced with the next naive person they hire, which is often.

    Advice to ManagementAdvice

    Need some outside help and consider the information gold mine you have with frontline workers to reframe the organization by training lower and middle tier management. Replacing the CEO will not do it, there is a built in power/knowledge gap at the top that will never be filled by outside hires at the top.

    Doesn't Recommend
    No opinion of CEO
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