OfficeMax

  www.officemax.com
  www.officemax.com
There are newer employer reviews for OfficeMax

 

Great experience.

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at OfficeMax

Pros

Good pay and benefits. Good hours of operation for a retail store. Great peple to work with.

Cons

Not a lot of hours given to staff the store properly. Hard to fire people.

Advice to ManagementAdvice

Need more payroll to offer better customer service and get all tasks done properly.

1055 Other Employee Reviews for OfficeMax (View Most Recent)

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  1.  

    Decent company, but going through lots of changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management in Naperville, IL
    Current Employee - Middle Management in Naperville, IL

    I have been working at OfficeMax full-time (more than 5 years)

    Pros

    Some flexibility with flexible work schedules. Decent career opportunities with a lot of options. Company is starting to be more innovative.

    Cons

    Corporate culture is kind of stressful. Work life balance is really hard to find as employees are just expected to work all of the time.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Micromanage me right out the glassdoor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at OfficeMax full-time (less than an year)

    Pros

    Somewhat flexible work schedule, can be good part-time job if you get a shift with a manager who leads, cares about customers AND employees and doesn't micromanage.

    Cons

    - Micromanaged to death
    - Understaffed, no one to back up at the register.
    - High pressure to sell Max Assurance with that being the only performance incentive
    - No appreciation for delivering excellent customer service or for staying past shift to finish job.
    - PIF card recognition program is weak. A once a month drawing for a $5 Visa gift card? Seriously?
    - No positive reinforcement for doing a good job unless it is selling max assurance
    - Self absorbed management who only care about bottom line numbers and not the well being of employees.

    Advice to ManagementAdvice

    Ever heard of Fortune Magazine's 100 Best Places to Work? Employees come first because they take care of the customers. Pay them a fair, competitive salary and treat them with respect, dignity and appreciation. Provide leadership training.
    Sales Associates and Cashiers make a lasting impression on customer perception of store and will impact repeat business.
    Ensure staffing levels are adequate so customers don't have to search out employees for help. It will also help loss prevention.
    If Office Max/Depot continues to operate with razor thin margins, you are doomed to fail.
    District Managers are not gods. Everyone freaks out when there is an impending visit and a lot of last minute, unplanned and unscheduled work to clean store like it is the Vatican. No thank yous for staying late.
    Alliance with Go Daddy and offering their services was a poor idea. Go Daddy ads objectify women and it's embarrasing having to promote that product.
    This store is in the greater Seattle area.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for OfficeMax

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