OfficeMax

  www.officemax.com
  www.officemax.com
There are newer employer reviews for OfficeMax

 

Great experience.

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at OfficeMax

Pros

Good pay and benefits. Good hours of operation for a retail store. Great peple to work with.

Cons

Not a lot of hours given to staff the store properly. Hard to fire people.

Advice to ManagementAdvice

Need more payroll to offer better customer service and get all tasks done properly.

1071 Other Employee Reviews for OfficeMax (View Most Recent)

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  1.  

    Decent company, but going through lots of changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management in Naperville, IL
    Current Employee - Middle Management in Naperville, IL

    I have been working at OfficeMax full-time (more than 5 years)

    Pros

    Some flexibility with flexible work schedules. Decent career opportunities with a lot of options. Company is starting to be more innovative.

    Cons

    Corporate culture is kind of stressful. Work life balance is really hard to find as employees are just expected to work all of the time.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Fear based incentives, Negative feedback.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist
    Current Employee - Sales Specialist

    I have been working at OfficeMax full-time (more than 3 years)

    Pros

    You learn product knowledge about printers. You learn to run faster than you have strength, take every last penny from old ladies, lie about what someones computer needs and what antivirus programs do.

    Cons

    Fear based incentives are the driving force.
    Poor pay.
    Managers of the district are unapproachable
    All decisions require a partner.
    Requests for a partner gets you in trouble
    Customer survey has one choice for pass and five for failure.
    Store kept freezing in winter and Hot in summer.
    Breaks and lunches are constantly denied. (UNACCEPTABLE!!)
    HR is set in an anti employee stance
    All conversations with employees are recorded to be used as denial of unemployment payments.
    Company pushes unlicensed insurance for items sold.
    heavy objects are stored in very high places.
    Return policies are very strict and attract customer complaints.
    Leaving work is like a mix of relief and escape from torture.

    Advice to ManagementAdvice

    The customer feedback program is a sham. Change the return policy. Get rid of the negative culture of fear and reprimand. Get rid of all commissions and pay better. Staff the dang store so that its not impossible to help everybody and that a huge work load lands on just a few people. Don't sell things at a loss and if there is no margin in a product get rid of it. Stop selling to bulk and just put things on sale individually. Don't badger customers, allow them to shop in peace. Stop harassing the customer a checkout. Don't consider a sale a loss just because its not $43. Let people decide when they need ink not vice versa. Don't ask for customers personal information. Stop blasting employees for not being able to sell a essentials kit that marks up the item by 50% or more. GO OUT OF BUSINESS.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for OfficeMax

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