There are newer employer reviews for OfficeMax
There are newer employer reviews for OfficeMax

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Helpful (2)

Ruined Retail

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Front End Sales/Print Center Associate in Lancaster, OH
Former Employee - Front End Sales/Print Center Associate in Lancaster, OH

I worked at OfficeMax full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Flexible hours, Sometimes got to pop bubble wrap

Cons

Constantly understaffed, Paid very low even when responsibility increased, Time-wasting activities as mandated by corporate, Management and Upper Management did not stand behind their employees (even when customers were abusive or rude), Company policies were thrown aside when a customer complained, Unconcerned management, Religious discrimination, No room for advancement or motivators to do so

Advice to Management

Stop wasting people's time with things like LP Edge or Huddles. Don't come down so hard on management for customer complaints--sometimes customers are wrong, or abusive towards employees. When a regular employee enforces a company policy, all the customer has to do is whine to a manager, and they bend over backwards and do whatever the customer wants--anything to avoid a complaint, even if it's upholding the company's own polices. Good luck on your merger with Office Depot.

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  1. Helpful (1)

    Coworkers are great people, Corporate needs to improve.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor
    Current Employee - Operations Supervisor

    I have been working at OfficeMax full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Coworkers are some of the best people I've had the pleasure to work with. Store manager is one of the best bosses I've ever had in retail. DM shows that he cares, or at least pretends to.

    Cons

    Not enough payroll. Might lose job due to merger with Office Depot. To many expectations with little or no hours to complete it. Roll out new planograms with no items to stock, or send new items with no lace to put them. Corporate is completely detached from the day to day at the store level.

    Advice to Management

    Quit cutting payroll. It takes money to make money and by not having enough associates in the store, how are we suppose to offer the "Best total solution"? Quit rolling out new planograms with no new items to stock. Also quit sending new items whose planograms has not been updated.


  2. Great experience.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax

    Pros

    Good pay and benefits. Good hours of operation for a retail store. Great peple to work with.

    Cons

    Not a lot of hours given to staff the store properly. Hard to fire people.

    Advice to Management

    Need more payroll to offer better customer service and get all tasks done properly.


There are newer employer reviews for OfficeMax
There are newer employer reviews for OfficeMax

See Most Recent

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