OfficeMax

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957 Employee Reviews (View Most Recent)

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The best retail experience that I've had

Assistant Store Manager (Current Employee) San Jose, CA

ProsThere is plenty of opportunity for advancement if you demonstrate the appropriate skills. Turnover is low and the relatively small staff makes for great team-building. The Impress department at my store is always busy which helps reduce the monotony of working retail. Our district is very tight-knit and all the stores help each other with training and staffing (especially during Back-to-School). Our DM is always very supportive. Strong focus on educating staff about *why* we do things and how it's good for business

ConsIt's retail. Some days are more exhausting than others. I work in a fairly affluent area and a high percentage of our customer base looks down on people who don't make $100k/yr as "servants". BTS can be incredibly stressful. Never enough payroll to staff the store completely.

Advice to Senior ManagementIf you're going to focus on something(s), make it only 1-3 things. Don't come out with a new "focus" every day. More accountability for PowerMax (I am so tired of collapsed pallets and ruined merch), INVEST IN PAYROLL: more staff = higher customer engagement = higher customer satisfaction = repeat business = more money.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Challenges on the Contract side of this company.

    Contract Sales (Current Employee)

    I have been working at OfficeMax full-time for more than 8 years


    Pros: Expanded catalog of products beyond the basic office supply and toner lines. … Cons: All to often you have managers up to the VP levels who appear to not be qualified to manage people. The results are telling… Advice to Senior Management: First of all get people in positions of "management" that are qualified, experienced, and effective in managing others. You have too many HR fires… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Poorly Managed mess of a company

    Sales Specialist (Current Employee) Milwaukee, WI

    I have been working at OfficeMax full-time for more than a year


    Pros: Offers small commissions for some sales. Most locations are very… Cons: Company focuses on giving customers what they want the customers to want not what they actually need. Customers are often disappointed about this which is… Advice to Senior Management: Go back to your roots and give customers what they… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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