992 Employee Reviews (View Most Recent)

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Work hard and you'll be recognized

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Furniture Specialist - Key Holder  in  Salt Lake City, UT
Current Employee - Furniture Specialist - Key Holder in Salt Lake City, UT

I have been working at OfficeMax

Pros

Officemax wants people who want to work. Come in do what's neccesary work hard. You'll be noticedand things run smoothly when we all know our roles.

Cons

Besides the rediculously low payrate, which the state considers to be beneath the poverty level, the biggest problem is the nonexistence of communication. The left hand never knows what the right is doing. Plano revision changes two weeks in a row. Decisions to impliment new signage are made but the new format starts printing out at store level two weeks early with no direction. New standards come down at least once a month when someone at a desk, not in a store, changes thier mind again.

Advice to ManagementAdvice

Pay your people a real living wage so they truly feel like your people in word and deed. Hold corporate departments as accountable as you do the lowliest cashier on the sales flor.

Disapproves of CEO

Other Reviews for OfficeMax

  1.  

    Great place if you find the right fit!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager  in  Chicago, IL
    Former Employee - Store Manager in Chicago, IL

    I worked at OfficeMax

    Pros

    Bonus potentials were fairly generous (about 10 percent) if you can attain them. Depending on your location, you have a greater range of flexibility in running your own store within the guidelines. Cooperation between SMs and stores was exceptional.

    Cons

    Budgets, P/Ls for some stores are often over-inflated, making it difficult in providing both the level of customer service in the store against profitability. DMs have vast influence, and can make job life difficult if there are personal differences. I hired on to promote a specific vision, all which was changed with a new DM hired six weeks after I came on board and became unsupportive.

    Advice to ManagementAdvice

    Listen very closely to your Store Managers! Each location has its' own unique customer base and your SM knows what does and does not work with his or her location. Build in some flexibility in procedure and product selection to meet the needs of the specific store, not just a district or region. Finally, watch out with your partnership with FedEx. If you're not careful, you can expect to see a new company formed called "FedEx OfficeMax" by 2014.

    No opinion of CEO
  2.  

    GREAT PLACE TO WORK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager  in  Boston, MA
    Former Employee - Store Manager in Boston, MA

    I worked at OfficeMax

    Pros

    Company has a nice balance of customer service and merchandising. Training program is good...Love the boundless sales culture using radios

    Cons

    Of course payroll is usually very tight...Most store s eliminated salaried mgrs in replace of hourly key carriers making it harder on the SM

    Advice to ManagementAdvice

    You can get a return on investemt in payroll with the proper mgmt team in place. Find a way to take market share from staples

    Recommends
    Approves of CEO
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