Official Payments

  www.officialpayments.com
  www.officialpayments.com
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Great People, Executive management needs "vision"

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Norcross, GA
Former Employee - Anonymous Employee in Norcross, GA

I worked at Official Payments full-time for more than a year

Pros

Great People to work with
Good Technology basis for infrastructure
Benefits are above industry Standards
Pay is at least industry Standard

Cons

Lack of Vision for the long term.
Communication is still lacking, even after attempts to change culture.
Company is divided into too many "silos"

Advice to ManagementAdvice

Create a "Long Term" vision, and a plan to implement it.
Several small "tactical" strategies do not a vision make.

Recommends
Neutral Outlook

6 Other Employee Reviews for Official Payments (View Most Recent)

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  1.  

    Great experience while it lasted; recently acquired by ACI Worldwide

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Official Payments

    Pros

    225 employee electronic payment processing company. Small enough to establish great working relationships with others in different department. Challenging to help grow and mature company to sustained profitability.

    Cons

    Promotion opportunities very limited. Too small to be a public company.

    Advice to ManagementAdvice

    Enjoy your change of ownership pay-outs.

    Recommends
    Approves of CEO
  2.  

    Official Payments is an leader in the electronics payments industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Admin  in  Washington, DC
    Former Employee - Senior Admin in Washington, DC

    I worked at Official Payments full-time for more than 8 years

    Pros

    Managers at Official Payments are very interested in helping employees develop skills that will make them more valuable.

    Cons

    Official Payments has been acquired by ACI, which was a wonderful thing for the Company, but caused many layoffs of great employees.

    Advice to ManagementAdvice

    ACI's management is adept in transitioning employees into their organization. My only advice is to encourage rapid responses to emails from new employees. I encountered no issues related to communication, but I did observe some people having difficulties.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Official Payments

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