Old Navy

www.oldnavy.com
There are newer employer reviews for Old Navy

 

Friendly staff, horrible managers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Old Navy Sales Associate in Scottsdale, AZ
Former Employee - Old Navy Sales Associate in Scottsdale, AZ

I worked at Old Navy part-time (less than a year)

Pros

Employee discount at Old Navy, Gap, and Banana Republic
Fun work environment
Diverse work and employees
Flexible hours

Cons

Pushing Old Navy credit cards- This was by far the worst part of the job. You have to get a certain number of people to open Old Navy credit cards, which are a huge scam. If you don't open enough accounts, your managers will continually harass you. We actually had a list of people who didn't have enough hanging in the break room. So inappropriate.
Underqualified management- Seemingly everyday one of the managers was running around the store like a chicken with their head cut off and looked to be in over their head. One had a panic attack right on the store floor during shipment.
Rude/angry customers

Advice to ManagementAdvice

Chill out about the Old Navy credit cards. If you get your employees so worked up about opening credit card accouts, it makes it difficult to focus on other aspects of the job, like customer service! And, your credit cards have horrible terms & conditions, so it is hard to feel good about persuading someone to open one.

Recommends
Negative Outlook
No opinion of CEO

1560 Other Employee Reviews for Old Navy (View Most Recent)

Sort: Rating Date
  1.  

    Reasonable expectations for good pay with great benefits and advancement opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in North Canton, OH
    Former Employee - Sales Associate in North Canton, OH

    I worked at Old Navy part-time (more than a year)

    Pros

    This company offers good pay and opportunities for raises. The benefits for associates are limited to a discount the Gap, Inc. retail stores, but that is still pretty lucrative for part-time employment. Full-time management positions have a lot of interesting benefits, including tuition repayment, healthcare, career advancement, relocation opportunities, and a reasonable amount of vacation time. Store and Executive management works to create a desirable work environment in each store and resolve any problems that may occur.

    Cons

    Hours are not consistent between retail seasons, but this should be expected due to the nature of the retail business. It's easy to pick up hours during holidays and changes between seasons, but during the slow periods, i.e. after christmas, summer, and fall, it can be harder to get expected or desired hours. Sometimes, fellow employees leave more to be desired due to this being a minimum wage job.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Old Navy was my first job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in San Diego, CA
    Former Employee - Customer Service Associate in San Diego, CA

    I worked at Old Navy part-time (more than a year)

    Pros

    Team Work
    Fun/Exciting Atmosphere
    Ability to Advance Career
    Working for a Leading National Retail Company

    Cons

    Lack of Training via Management for New-hires

    Advice to ManagementAdvice

    Work on developing a loyal and knowledgeable team. Your team is only as strong as your weakest employee. Even if you have solid leaders on the Sales team, it can be for nothing if not everyone is on the same page.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Old Navy

Work at Old Navy? Share Your Experiences

Old Navy

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.