There are newer employer reviews for Old Navy

Working at Old Navy Was okay

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Associate in Alameda, CA
Current Employee - Customer Service Associate in Alameda, CA

I have been working at Old Navy part-time (less than a year)

Pros

Very friendly environment, upbeat and fun

Cons

The company hires to many people at once so its never enough hours.

Advice to ManagementAdvice

Share your hours

Recommends
Positive Outlook
No opinion of CEO
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  1. Friendly staff, horrible managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Old Navy Sales Associate in Scottsdale, AZ
    Former Employee - Old Navy Sales Associate in Scottsdale, AZ

    I worked at Old Navy part-time (less than a year)

    Pros

    Employee discount at Old Navy, Gap, and Banana Republic
    Fun work environment
    Diverse work and employees
    Flexible hours

    Cons

    Pushing Old Navy credit cards- This was by far the worst part of the job. You have to get a certain number of people to open Old Navy credit cards, which are a huge scam. If you don't open enough accounts, your managers will continually harass you. We actually had a list of people who didn't have enough hanging in the break room. So inappropriate.
    Underqualified management- Seemingly everyday one of the managers was running around the store like a chicken with their head cut off and looked to be in over their head. One had a panic attack right on the store floor during shipment.
    Rude/angry customers

    Advice to ManagementAdvice

    Chill out about the Old Navy credit cards. If you get your employees so worked up about opening credit card accouts, it makes it difficult to focus on other aspects of the job, like customer service! And, your credit cards have horrible terms & conditions, so it is hard to feel good about persuading someone to open one.

    Recommends
    Negative Outlook
    No opinion of CEO
  2. Amazing employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser in Cedar Rapids, IA
    Current Employee - Visual Merchandiser in Cedar Rapids, IA

    I have been working at Old Navy full-time (more than a year)

    Pros

    Employees are well taken care of, good breaks and flexible schedules, pleasant work environment, company prides itself on customer service.

    Cons

    Any retail job can be frustrating when dealing with difficult customers, hours can be long on occasion.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Old Navy

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