There are newer employer reviews for Old Navy
There are newer employer reviews for Old Navy

See Most Recent

Positive, Fast-paced, Dynamic--overall satisfactory experience

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Experience Associate in San Francisco, CA
Former Employee - Customer Experience Associate in San Francisco, CA
Recommends
Positive Outlook
Approves of CEO

I worked at Old Navy part-time (Less than a year)

Pros

Managers/LODs really want to see their team members grow. They push for the greatest potential and effort! You really learn the basics in retail and customer service. Working at the flagship store meant there was always something to do, someone to greet. Work will hardly ever be slow or "boring." Employee discount do great good, esp since Old Navy, Banana Republic, and Gap is within the same ownership. Co-workers are diverse and friendly -- literally the melting pot of the San Francisco community. Recent remodeling = Beautiful, comfortable, & modern-hip-cool environment too! Learned how to multi-task and do more than smile sweetly... definitely a good first job experience.

Cons

Good first job experience, not sure about long-term... Sometimes, the managers push a little tooo hard for sales/ONCs. Just a little. Pressure is definitely on. But thank goodness that's not all they care about. Might be a little challenging to get good hours, esp if availability is low. Fast-paced-- the store arrangement changes frequently and its slightly hard to adjust when managers can barely tell you themselves where products are.

Advice to Management

Continue to recognize individual talent and skills of your team. They will work harder & results will definitely increase as soon as that bond is confirmed and stable. Other than that, keep it up!! Old Navy in SF definitely has a promising future ahead... for everyone.

Other Employee Reviews for Old Navy

  1. Working at Old Navy Was okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Alameda, CA
    Current Employee - Customer Service Associate in Alameda, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Old Navy part-time (Less than a year)

    Pros

    Very friendly environment, upbeat and fun

    Cons

    The company hires to many people at once so its never enough hours.

    Advice to Management

    Share your hours


  2. Friendly staff, horrible managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Old Navy Sales Associate in Scottsdale, AZ
    Former Employee - Old Navy Sales Associate in Scottsdale, AZ
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Old Navy part-time (Less than a year)

    Pros

    Employee discount at Old Navy, Gap, and Banana Republic Fun work environment Diverse work and employees Flexible hours

    Cons

    Pushing Old Navy credit cards- This was by far the worst part of the job. You have to get a certain number of people to open Old Navy credit cards, which are a huge scam. If you don't open enough accounts, your managers will continually harass you. We actually had a list of people who didn't have enough hanging in the break room. So inappropriate. Underqualified management- Seemingly everyday one of the managers was running around the store like a chicken with their head cut off and looked to be in over their head. One had a panic attack right on the store floor during shipment. Rude/angry customers

    Advice to Management

    Chill out about the Old Navy credit cards. If you get your employees so worked up about opening credit card accouts, it makes it difficult to focus on other aspects of the job, like customer service! And, your credit cards have horrible terms & conditions, so it is hard to feel good about persuading someone to open one.


There are newer employer reviews for Old Navy
There are newer employer reviews for Old Navy

See Most Recent

Work at Old Navy? Share Your Experiences

Old Navy

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.