There are newer employer reviews for Old Navy

 

An Okay place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Cash Handler  in  San Bruno, CA
Current Employee - Cash Handler in San Bruno, CA

I have been working at Old Navy

Pros

Good working atmosphere, very laid back. Its not hard work and is perfect if you are in school

Cons

They work you hard when it is supposed to be a busy weekend or holiday season. It is very grueling work if it is very busy. Breaks are hardly kept on time and sometimes managers give employees attitude

Advice to ManagementAdvice

Have a neutral attitude towards coworkers

Approves of CEO

1327 Other Employee Reviews for Old Navy (View Most Recent)

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  1.  

    It has it's benefits...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cash Handler, Sales Associate  in  Long Beach, CA
    Current Employee - Cash Handler, Sales Associate in Long Beach, CA

    I have been working at Old Navy

    Pros

    The environment is fun and you get 25% off at ON, 50% off at BR and GAP. Overall, management is flexible with your schedule and if your availability is open, they will often call you in and if you continue to take call-ins, the more often they will choose you to call in.
    Good hours from late november to early january.
    MGMT is good about part time associates leaving on vacation.
    You can often joke around with your superior, which is nice.

    Cons

    Oh boy. Here's the thing, for some reason Old Navy seems to attract really--shall we say, "particular"?-- particular customers. It seems like the customers know all the loops and bends to the company policies and will often complain until they get their way.
    Signage is always an issue. Logistically, the company thinks it's a good idea to have two different items on the same table with only one sign for the sale product and no sign for the other, so customers often bring up the wrong item and get mad at the cashier because "the sign is misleading' even when you tell said customer that cashiers are not part of the logistics team and has no involvement with signage. Lord forbid you tell a customer that if they actually read the sign and compared the prices on said sign that they wouldn't be having that problem.
    You are always always always pressured by MGMT to get ONCs; no exception. For a while at my store they were basing your hours on how many ONCs you accrued. Even with people becoming more wary of their FICO score and credit rating with the recession, they still expect anywhere from 10-15 ONCs a day. A DAY! Even if you're asking every customer, the MGMT will come up to you and ask you--actually, they TELL you that you need to be asking for ONCs right in FRONT of your customer.
    There is often very little room for advancement. The highest you can get usually is a cash handler; I don't know what the statute of limitations on when you can become on is, but I was promoted to cash handler within 5 months of working there.
    MGMT will often play favourites. If you have crappy work ethic but the GM likes you, they don't stop giving you hours; they put you on logistics or shipment. If you work hard but MGMT doesn't like you, they won't fire you-- they'll just give you so many hours you're forced to go on call, which basically prevents their turn over rating from diminishing. When you're on call, you basically never get hours. Maybe one day in a whole year.
    They expect you to wear certain clothing for certain sale dates. Expect to work 8-9 hours on One day Wonders (e.g. 1$ flip flop sale, $2 tanks etc), Black Friday and the day before and after christmas. Actually, expect to work every single holiday, even thanksgiving. Any other time that isn't christmas season, expect anywhere from 4-24 hours a week.

    Advice to ManagementAdvice

    Stop playing favourites. Actually communicate with your associates and stop thinking we're idiots. You wouldn't want our jobs again, trust me.

    Disapproves of CEO
  2. 1 person found this helpful  

    It's an "average at best" job for the first time worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Fairfax, VA
    Former Employee - Sales Associate in Fairfax, VA

    I worked at Old Navy

    Pros

    Decent pay for a retail job.
    Discounts to gap, old navy, and banana republic

    Cons

    The managers never stay for long. They quit or transfer to a different brand.
    The store is obsessed with getting people to open credit accounts and not enough attention is paid to the employee's happiness.

    Advice to ManagementAdvice

    Don't put so much pressure for getting people to open accounts and listen to your employees when they seem unhappy.

    Doesn't Recommend
    Disapproves of CEO
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