There are newer employer reviews for Omni Hotels

1 person found this helpful  

Love the small feel and wonderful co-workers, managers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Guest Service Agent in ChampionsGate, FL
Current Employee - Guest Service Agent in ChampionsGate, FL

I have been working at Omni Hotels full-time (less than an year)

Pros

Managers that actually care about the customers and employees; family feel to the hotel; gorgeous preoperty; amazing service recovery and ability to implement that; ability to move up/transfer locations within company.

Cons

Schedules come out 2 days before and it's not a set schedule; difficult to get full staffing, most likely due to being in a less populated area outside of Orlando - stressful when it is understaffed.

Advice to ManagementAdvice

Service scores will suffer when you don't have enough staffing in most departments. Stop delaying/procrastinating the schedule.

Recommends
Neutral Outlook
No opinion of CEO

214 Other Employee Reviews for Omni Hotels (View Most Recent)

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  1. 1 person found this helpful  

    Not so happy here, but who is...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Convention Services Coordinator
    Current Employee - Convention Services Coordinator

    I have been working at Omni Hotels full-time (less than an year)

    Pros

    Good entry level position if you're looking to get into hotel conventions/events
    a lot of freedom, no one is baby sitting you in this position.
    a lot of down time during your shift
    Omni hotel discount
    job is very easy
    Company phone and email
    tips

    Cons

    Paying for parking, $55 a month
    The hours are terrible, if there is a meeting at 6 am, you better believe you will be scheduled to be there at 5am. No consistency either, you will never have a set schedule or weekends or holidays off unless there isn't any events going on. Which there always is. So its hard to make future plans
    Clients can be a pain, but not really
    A lot of down time, and this goes hand in hand with not being allowed to sit in the office because they want you on the floor, even if there are no scheduled events.
    You have to wear a uniform
    On your feet all day/constantly walking around for 8 1/2 hours
    health insurance is expensive

    Advice to ManagementAdvice

    Try to be more understandable, that sometimes there is nothing to do after all the meeting/events are done for the day, and we have nothing to do. Seriously I have to search high and low for something to do, and you can only check on clients so many times when they say they don't need anything or everything is all set. Working early morning shifts 5am-6am sucks ( I know theres not much you can do about it) but maybe warn future candidates that the hours will be early. Need better work and life balance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Some properties are great, some arn't

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Omni Hotels full-time (more than 3 years)

    Pros

    Promote from within before hiring from outside company. Privately held company so everybody knows everybody type of mentality

    Cons

    They bank off the fact that it's "a great company to work for" and use that to compensate for not paying as much as other hotel companies.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Omni Hotels

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