There are newer employer reviews for Omni Hotels
There are newer employer reviews for Omni Hotels

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Helpful (2)

Love the small feel and wonderful co-workers, managers

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Guest Service Agent in ChampionsGate, FL
Current Employee - Guest Service Agent in ChampionsGate, FL

I have been working at Omni Hotels full-time (Less than a year)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Managers that actually care about the customers and employees; family feel to the hotel; gorgeous preoperty; amazing service recovery and ability to implement that; ability to move up/transfer locations within company.

Cons

Schedules come out 2 days before and it's not a set schedule; difficult to get full staffing, most likely due to being in a less populated area outside of Orlando - stressful when it is understaffed.

Advice to Management

Service scores will suffer when you don't have enough staffing in most departments. Stop delaying/procrastinating the schedule.

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  1. Great job for an intern or new college graduate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Research Coordinator in San Antonio, TX
    Current Employee - Market Research Coordinator in San Antonio, TX

    I have been working at Omni Hotels full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits include inexpensive meals in company cafeteria; discounts at other Omni properties; nice working environment; recognition within the company; on the job training with a focus on safety and excellent customer service.

    Cons

    Mandatory health screenings with monitored reevaluations; little room for growth within departments.


  2. Amazing

    Former Employee - Reservation Agent in Irving, TX
    Former Employee - Reservation Agent in Irving, TX

    I worked at Omni Hotels part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great management who geniunley care about staff, can move up if you desire

    Cons

    Phones get busy but that is expected, not too many cons at all


There are newer employer reviews for Omni Hotels
There are newer employer reviews for Omni Hotels

See Most Recent

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