Omniture

  www.omniture.com
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1 person found this helpful  

Growing dysfunction in Client Services department

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Implementation Consultant  in  Orem, UT
Current Employee - Implementation Consultant in Orem, UT

Pros

- Great atmosphere
- Very smart co-workers
- Excellent way to grow skills and learn the industry

Cons

- Many managers have no management experience, and are instead programmers or analysts. This leads to difficulties with people management.
- Broken promises about promotions and salary increases.
- Reactive strategically; in too many cases, we're putting out fires instead of adding value.
- Poorly designed integration of product suites
- Very little QA for partner products (Genesis platform)
- Client services stretched way too thin; 30-40 projects per consultant, up to 200 clients per account manager.

Advice to ManagementAdvice

Take a look at the Genesis product; many items are deeply flawed. In the Consulting organization, be aware of growing dissatisfaction in the ranks. Is it easier to increase morale or to replace an employee?

Recommends
Approves of CEO

Other reviews for Omniture

  1. 1 person found this helpful  

    Great Place to Work if one knows what they are doing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Financial Analyst  in  Orem, UT
    Current Employee - Financial Analyst in Orem, UT

    Pros

    One has to be ready to meet the challenge at Omniture. Great place for fast thinkers and fast workers. Great benefits and great management. One has to think outside the box at all times, and there is always room for knowledge sharing since everyones opinion is heard, weighed and taken into account.

    Love the green fields at Omniture, definitely a place I would stay at for another few years.

    Cons

    Only downside from my perspective is that the pay isn't as competitive as in other companies. Also there are no tuition reimbursement programs

    Advice to ManagementAdvice

    Great work, and thanks for always keeping us in the loop of things. Although we could really do with a new auditing department that would help a lot.

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    Omniture - run away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Technical Consultant  in  Orem, UT
    Current Employee - Senior Technical Consultant in Orem, UT

    Pros

    It's one of the only technical jobs available in Utah county.

    Cons

    they know they have no competition for employees in Utah, and assume that no one will leave Utah, so they feel no obligation to treat the employees well or provide career paths or opportunity for advancement

    Advice to ManagementAdvice

    Omniture is run by frat boys.

    Doesn't Recommend
    Disapproves of CEO
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