There are newer employer reviews for OnTrac

 

OnTrac could be so much more!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Manager
Former Employee - Manager

I worked at OnTrac full-time (more than 8 years)

Pros

There is a huge amount of growth potential for this company. I appreciate the opportunities that OnTrac provided for me. Some very good people and talented managers work for this company. Their ideas can be a huge benefit to the company...

Cons

...The problem is that upper management has no interest in listening to any of them or showing appreciation for their efforts and they don't understand what loyalty means. They rule with fear, so to speak and want only "Yes" men to put a square peg in a round hole. Their model is for the bottom line - as it should be - but not only do they often do it at the expense of alienating their lower managers, employees and contractors, they do it at the expense of their customers too, making decisions to boost revenue, for example, even if they know the system can't handle it - which therefore hurts the product to the customer. And then the blame the crew for failing. They believe that these types of issues will bring in more revenue then it will drive away so they feel the expense is worth it. They know what they're doing!! It's a shame they don't invest more - financially and emotionally - into their workers. It's been proven that loyalty like that produces happier workers which produces better productivity which improves on the bottom line.

Advice to ManagementAdvice

Pay for a company wide 360 anonymous survey and ask tough questions about yourselves and see what you get for answers. You likely will not like what you see - But be humble and be willing to make the changes to improve that opinion of you and you can grow stronger and more productive. The profits will come - along with a better reputation in the market. Everyone will win.

Doesn't Recommend
Positive Outlook
No opinion of CEO

20 Other Employee Reviews for OnTrac (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Terrible dead-end job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PM Sorter in Reno, NV
    Former Employee - PM Sorter in Reno, NV

    I worked at OnTrac part-time (more than an year)

    Pros

    Decent first job.
    Not terrible pay.
    Ability to get forklift certified.
    Few good managers.
    Occasional worker appreciation

    Cons

    7-7.5 hour days with no breaks not even a mandatory 15.
    Unqualified management who promotes new employees with absolutely no experience to lead positions. No opportunities for advancement as an employee of 2 years I never once got a raise and I showed up on time every day never missed a day and exceeded the ridiculous expectations they had for completing the job. The rest of their sorters are disrespectful kids fresh out of high school who constantly start fights and argue with each other and have no aspirations of moving up or getting the job done. I have never seen the place go more than 10 days without an accident because of the incredible amount of packages that are pushed through non stop making the workers lift wrong or put them in dangerous situations. Also seen dozens of forklift accidents because of unqualified drivers who do not even have a license to drive a car. Needless to say this place needs a lot of work in order to function properly because many days their trucks leave late or leave many packages behind.
    During holiday months the amount of work nearly triples and they give less time to complete the daily sort meaning lower morale for the workers and more chances to get hurt especially when the belt systems constantly fail and the sorters have to move everything by hand.
    Workers get blamed for all problems including trucks showing up late and belt systems going offline. The place certainly needs a change in management or at least a random OSHA inspection.

    Advice to ManagementAdvice

    Employ workers who are willing to do the job.
    Hire competent management who has experience with warehouse work.
    Give breaks to employees.
    Hire less temp employees and more direct hire employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    OnTrac needs a serious management overhaul.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Assistant in Phoenix, AZ
    Current Employee - Operations Assistant in Phoenix, AZ

    I have been working at OnTrac full-time (more than an year)

    Pros

    The only pros is the hope that the very few well-deserved management personnel get rewarded soon to upper management positions and get the company back On Track.

    Cons

    Almost 1 month to process in to a job. Management that are not qualified to supervise. Very low pay and thankless attitudes. Huge turnover rate in every department. Difficult to work with disgruntled coworkers, customers and clients on a daily basis. Micro management is extreme and that hinders the actual work being attempted. Supervisors and managers need to evaluated but are not.

    Advice to ManagementAdvice

    Placing an unskilled person into Management due to needing a person just to fill an open position inevitably tears down departments. A good working team cannot function under a bad unskilled supervisor for very long without those employees eventually leaving to find better working conditions elsewhere.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for OnTrac

Work at OnTrac? Share Your Experiences

OnTrac

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.