OnTrac

  www.ontrac.com
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13 Employee Reviews (View Most Recent)

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Worst company I ever worked for!!!!

Delivery Driver (Former Employee) San Bruno, CA

ProsThey'll hire just about anyone who has a pulse!

ConsI used to joke that they were just like Fedex & UPS but with much lower pay and no benefits. They illegally made all their drivers independent contractors in 2002 when the Teamsters Union contract expired-they said take it or find another job! The Labor Board ruled in 2006 that DELIVERY companies couldn't make their DELIVERY drivers independent contractors. They've been sued countless times for unfair practices: no overtime, not giving lunch breaks,etc. Management seemed clueless about customer service-it was up to us in the field to work around the customer's desire for an earlier or later pick-up time and most drivers were too overworked to care. The only reason they're still in business is the lower prices compared to the REAL overnight delivery companies! I could write a book on how God-awful this company truly is! I wouldn't recommend them to ANYONE-not as an employer or delivery service!

Advice to Senior ManagementA company is ONLY as good as the way management treats their employees. You don't have to be a rocket scientist to realize that: When employees are treated like dirt, morale is low. When morale is low, customer service suffers greatly. When customer service suffers greatly, customers go ELSEWHERE. DUH!!!!! Then to make up for lost revenue, they cut hours and combine routes so that the drivers are even MORE overworked and MORE likely to get in accidents-which means insurance rates go up,up,up!!! THAT giant sucking sound you hear is the company GOING DOWN THE DRAIN!!! I wasted 8 years of my life working for this company and talked to many supervisors about the myriad problems we had to deal with. It didn't change anything then and it won't now due to the corporate mindset. This company will eventually fail unless they get some people to turn it around, starting with treating EVERY employee with dignity and respect. IT'S NOT GONNA HAPPEN!!!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    OnTrac could be so much more!!

    Manager (Former Employee)

    I worked at OnTrac full-time for more than 8 years


    Pros: There is a huge amount of growth potential for this company. I appreciate the opportunities that OnTrac provided for me. … Cons: ...The problem is that upper management has no interest in listening to any of them or showing appreciation for their efforts and they don't understand… Advice to Senior Management: Pay for a company wide 360 anonymous survey and ask tough questions about yourselves and see what you get for answers. You likely will… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Terrible dead-end job.

    PM Sorter (Former Employee) Reno, NV

    I worked at OnTrac part-time for more than a year


    Pros: Decent first job. Not terrible pay. Ability to get forklift certified. Few good… Cons: 7-7.5 hour days with no breaks not even a mandatory 15. Unqualified management who promotes new employees with absolutely no experience to lead positions. No opportunities… Advice to Senior Management: Employ workers who are willing to do the job. Hire competent management who has experience… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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