One Medical Group

www.onemedical.com
There are newer employer reviews for One Medical Group

 

Love working here!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in San Francisco, CA
Current Employee - Anonymous Employee in San Francisco, CA

I have been working at One Medical Group full-time (less than a year)

Pros

One Medical is a fast-growing company with lots of opportunity. The team is amazing, and we're having a big impact on the communities we serve. People love working here.

Cons

We have many of the same growing pains that any start-up encounters, but there's a real commitment to identifying and working through these issues.

Recommends
Positive Outlook
Approves of CEO

45 Other Employee Reviews for One Medical Group (View Most Recent)

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  1. 3 people found this helpful  

    Challenging and fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in New York, NY
    Current Employee - Administrative Assistant in New York, NY

    I have been working at One Medical Group full-time (less than a year)

    Pros

    Everyone from admins to management to providers is really fun and great to work with. There is no power dynamic, and everyone works as friends. The work is challenging and fast paced and there is little room to be bored.
    In terms of opportunity to grow, it seems like there is a lot of mobility and the ability to take on roles and tasks that interest you. As a quickly growing company, there is also a lot of room for promotion.

    Cons

    Lots of work, and often not the most fun. Some patients can be extremely rude and blame you for things that have nothing to do with the company. A lot of it comes from patients who don't understand their insurance or healthcare in general and need someone to blame. Good thing there's always someone around to help make you smile.

    Advice to ManagementAdvice

    The company perhaps tries a little too hard to take care of patient issues that have nothing to do with the practice. It's nice, but when things go wrong the blame tends to fall on One Medical.

    Positive Outlook
    Approves of CEO
  2. 6 people found this helpful  

    Good for First Job, Not Much Long-Term Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Physician in San Francisco, CA
    Former Employee - Physician in San Francisco, CA

    I worked at One Medical Group full-time (more than 3 years)

    Pros

    The company tends to attract young people. When there is nothing else out there, this is a good job that pays the bills. I agree with a previous reviewer that this company is a good side-job while allowing you to pursue your true passions.

    Cons

    The company weighs heavily on its marketing efforts to make itself appear to be the best medical office for patients. They do this by carefully monitoring their online Yelp reviews. This may work to attract more patients, but is completely misleading and the number one source of physician dissatisfaction. Whenever a negative Yelp review is posted (many times because the patient is just unreasonable), management will do everything they can to get the patient to take it down or pay Yelp to remove it, while doing nothing to defend the physician. When physicians approach management that online reviews do not tell the whole story, management quickly responds that it is the physician's responsibility to set patient expectations, and if you get a negative review, it is your fault that you did not set patient expectations right. What ends up happening is that the physicians who cater to patients' every wish (even if they are not medical sound) get the best ratings from patients. Many patients have figured this out, so will leverage this by going to One Medical Group for controlled substances due to the "good customer service" promise. Management has done nothing to make the medical clinic a safe and medically accurate institution.

    There is a lot of turnover at the company. There are some clinic sites where the entire physician staff has overturned within a year, or there are no physicians on staff at all. This reflects how unhappy physicians are working at this company.

    One of the questions the company asks its patients is "How likely would you recommend this medical office to a friend or a family member?" When the company asked its physicians this exact question, most physicians answered "Very unlikely." In my opinion, the physicians at this company does not seem very bright. One physician used to ask me how to treat diabetes, the most common disease in primary care. I am not comfortable recommending this medical office to a friend or family member if the physicians do not know how to handle basic medical problems, regardless how great their bedside manner or online reviews are.

    Advice to ManagementAdvice

    Look at where your most turnover is. There is usually something wrong with the leadership on that team.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for One Medical Group

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