OneWest Bank

  www.owb.com
  www.owb.com
There are newer employer reviews for OneWest Bank

1 person found this helpful  

Extremely Average

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Austin, TX
Current Employee - Anonymous Employee in Austin, TX

I have been working at OneWest Bank full-time (more than an year)

Pros

Low minimum requirements and history to get in the door. Good learning experience for those new to the field, especially related to mortgage servicing from a default perspective. A decent place to get a 'glorified title' and take your resume elsewhere.

Cons

Middle-Top heavy. Little sense of direction or stability. Very clique oriented. A 'who you know' style environment. Management seems incapable of being approachable or leading by example. Seemingly clueless about keeping employees happy. No higher education incentives. Inter-departmental communication severely lacking.

Advice to ManagementAdvice

Take a serious long look at your middle to high level management and consider making cuts and putting more in the hands of your lower levels. In more than one department I've seen managers benefiting on the backs of a few select work horses who get very little in the area of reward or praise. Your pay is less than average for the same sort of work, so think twice before threatening job security for those at the bottom, as that is about all you have to offer.

Recommends
Neutral Outlook
No opinion of CEO

102 Other Employee Reviews for OneWest Bank (View Most Recent)

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  1.  

    opportunities for those who apply themselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Austin, TX
    Current Employee - Supervisor in Austin, TX

    I have been working at OneWest Bank full-time (more than 5 years)

    Pros

    job security, career opportunities for those who apply themselves

    Cons

    company is reactive not proactive.

    Advice to ManagementAdvice

    six sigma

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Difficult to feel accomplished here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Austin, TX
    Former Employee - Supervisor in Austin, TX

    I worked at OneWest Bank full-time (more than 3 years)

    Pros

    Good bonus, if you are in upper management AND are friends with the boss. Good benefits. Big cafeteria. ATM on site.

    Cons

    Call center agents get treated the worst and don't even know what is expected of them to earn a bonus. Inconsistencies are all-around. Total lack of communication. Difficult to get vacation/time off. Preferential treatment is seen everywhere in this place. Managers have no experience or degrees to back up their positions. No room for innovation or proactive thinking. 5% cap on salary increase when promoted, regardless if you go from agent I to agent II, or Supervisor I to VP or CEO.

    Advice to ManagementAdvice

    Stop changing things 20 times a day, and stop fixing what is not broken. Management spends more time trying to stand out by putting down peers than trying to fix things or help the already shot morale of employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for OneWest Bank

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