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Helpful (5)

Potentially great company if you don't consider engineering management

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Engineering Lead in San Francisco, CA
Former Employee - Engineering Lead in San Francisco, CA

I worked at OpenTable

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

* Location is good - close to BART
* The stock was high - it could go there again
* They don't seem to care if you don't work long hours
* Most of the employees are cool and competent
* The company has a great market niche

Cons

* The engineering VP rules by fear
* One of the engineering directors is the most inaccurate yet condescending person you will ever meet (i.e. he is frequently wrong but talks down to you even when you are right - it's quite amazing)
* You won't be trusted to think and do a your job without being micromanaged
* Favoritism is frequent and out of control
* You will be sacrificed to 'the bus' and demoted if a manager needs to lay blame on someone else (even if said manager was micromanaging you)
* The technology is about 10 years behind current times and no one in management is in a hurry to change that

Advice to Management

Take a serious look at your engineering management. Talk with the employees... people are unhappy and your engineering department is on a collision course with disaster. It's not too late to fix this but it's getting there. I'd suggest firing the top two (maybe three) tiers of engineering management and bringing someone in from outside that can get things done the right way. You have capable engineers and they aren't being given a chance to do great things for you.

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  1. Helpful (6)

    Engineers receive no recognition or reward

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in San Francisco, CA
    Current Employee - Engineer in San Francisco, CA

    I have been working at OpenTable

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Interesting work, conveniently located. That's about where it ends.

    Cons

    Are you an engineer? Are you looking to use your talents to build great products, and receive recognition and reward for your hard work? Then you'd better look elsewhere. Go to Google, Facebook, or countless other technology companies which value their engineers. These
    are fundamentally technology driven companies, OpenTable is a sales/marketing driven organization. Engineers are simply cogs in the wheel, and are easily replaceable in the eyes of management.

    They just don't do performance-based compensation at all. Sure, management has received about $20 million each in stock option based compensation, but the rules are different for everyone else within the company. Even for the engineers who actually create the product that is making management so extraordinarily wealthy.

    There is no individual recognition whatsoever, unless you make a mistake which costs the company money. Then they will hold an all hands meeting to place blame on the engineer who made the mistake. If you create a product which generates millions in revenue, not a word is said. There is no bonus structure at all. Work as hard as you possibly can, still no bonus. There is absolutely no incentive at all for hard work within this organization. You work your butt off and management gets rich, that's pretty much how it works around here.

    There is no opportunity to advance within the Engineering department either. All the team leads have been there 6+ years and aren't going anywhere. Promotions and even recognition are not lacking in any other department within the company, but they are an extreme rarity within Engineering.

    I want to reiterate to any talented engineers out there -- if you want to see your talents appreciated and rewarded, you are better off looking elsewhere.

    Advice to Management

    Follow the example of so many other technology companies -- ie Google, Facebook, Microsoft. Reward your top talent. Create a bonus incentive for performance. Give recognition to employees who deserve it. Stop giving the company's money away to management in the form of massive stock option grants, investors and the media are starting to take notice. It's really becoming excessive.


  2. Helpful (9)

    Recognition Lacking

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at OpenTable

    No opinion of CEO
    No opinion of CEO

    Pros

    Awesome people; relaxed environment; great location; company is successful

    Cons

    Almost no recognition at all; senior management never visits the regular folks (not once in 3 years); people who do badly get to stay; people who are gifted and do well are held back; raises are anemic; efforts to bring in leaders from other companies to talk about technology are actively blocked; using advanced technology is only recently allowed after a near mutiny; bizarre priorities and guidance out of step with business needs

    Advice to Management

    Trust your people, they happen to be pretty good; show some real recognition, not the lame stuff once a quarter; give raises that are more meaningful; be more supportive of using new technologies; actively promote from within, as getting promoted at OpenTable is far too difficult presently.


There are newer employer reviews for OpenTable
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