OpenTable
3.5 of 5 44 reviews
www.opentable.com San Francisco, CA 500 to 999 Employees

44 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

5 people found this helpful  

Potentially great company if you don't consider engineering management

Engineering Lead (Former Employee)
San Francisco, CA

I worked at OpenTable

Pros* Location is good - close to BART
* The stock was high - it could go there again
* They don't seem to care if you don't work long hours
* Most of the employees are cool and competent
* The company has a great market niche

Cons* The engineering VP rules by fear
* One of the engineering directors is the most inaccurate yet condescending person you will ever meet (i.e. he is frequently wrong but talks down to you even when you are right - it's quite amazing)
* You won't be trusted to think and do a your job without being micromanaged
* Favoritism is frequent and out of control
* You will be sacrificed to 'the bus' and demoted if a manager needs to lay blame on someone else (even if said manager was micromanaging you)
* The technology is about 10 years behind current times and no one in management is in a hurry to change that

Advice to Senior ManagementTake a serious look at your engineering management. Talk with the employees... people are unhappy and your engineering department is on a collision course with disaster. It's not too late to fix this but it's getting there. I'd suggest firing the top two (maybe three) tiers of engineering management and bringing someone in from outside that can get things done the right way. You have capable engineers and they aren't being given a chance to do great things for you.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

6 people found this helpful  

Engineers receive no recognition or reward

Engineer (Current Employee)
San Francisco, CA

I have been working at OpenTable


Pros: Interesting work, conveniently located. That's about where it ends. Cons: Are you an engineer? Are you looking to use your talents to build great products, and receive recognition and reward for your hard work? Then… Advice to Senior Management: Follow the example of so many other technology companies -- ie Google, Facebook, Microsoft. Reward your top talent. Create a bonus incentive for performance. Give… No, I would not recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

9 people found this helpful  

Recognition Lacking

Anonymous Employee (Current Employee)
San Francisco, CA

I have been working at OpenTable


Pros: Awesome people; relaxed environment; great location; company is successful Cons: Almost no recognition at all; senior management never visits the regular folks (not once in 3 years); people who do badly get to stay; people… Advice to Senior Management: Trust your people, they happen to be pretty good; show some real recognition, not the lame stuff once a quarter; give raises that… More

There are newer reviews on OpenTable.

Worked for OpenTable? Contribute to the Community!

OpenTable – Why Work for Us?

"I love OpenTable!" That's what we hear when people find out where we work. And guess what? We love OpenTable, too. We love connecting diners with restaurants - and our enthusiastic team has made OpenTable the world's… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at OpenTable reviews and ratings — including employee satisfaction and approval rating for OpenTable CEO Matthew Roberts. All reviews posted anonymously by OpenTable employees.