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3 people found this helpful

Stay Away Until a New CEO is Placed

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at OpenText

Pros

Benefits, Time Off are great. Excellent Customers and great people - what's left of the long-timers.

Cons

No respect or value for employees or retention, especially front-line sales. Extreme micro management in place and pay is 10-20% lower than market.

Advice to ManagementAdvice

Get a new CEO and think twice about retaining the dedicated force you have left...many of us are being welcomed with open arms by competitors. Will take months, if not years ot recover from the loss of skilled, seasoned professionals required to have the conversations necessary, at the c-levels required to sell the large, diverse suite.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
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  1. 2 people found this helpful

    Local Management great, but company wide focus is not on employee satisfaction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist
    Current Employee - Product Specialist

    I have been working at OpenText full-time (more than 8 years)

    Pros

    Local management is great to work with and flexible to meet employee work/life balance needs. Almost all of the staff that I have interacted with, across product lines and corporate have been friendly and easy to work with. Health benefits are decent.

    Cons

    Acquisition process was rough - reduced vacation days (without compensation) when we standardized on the corporate policy. Raise process is virtually non-existent despite reporting record profits quarter after quarter. Company wide emails announce a review and raise procedure for a set deadline, then no further announcements on salary increases even after the deadline passes. Too much growth through acquisition has lead to a silo effect for each product and there are occasional disconnects due to the many different procedures across the company.

    Advice to ManagementAdvice

    Keep your employees happy - share the wealth. Slow down the acquisitions until you get the various teams across the products working with each other and standardize procedures across the various products.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful

    OT has become a one CEO show

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText full-time

    Pros

    Mostly good people, and a few hidden gems. OT is rich of his people. Great skills and personalities but most of the time under-utilized or un-appreciated.

    Cons

    Pyramidal decision making is biggest challenge. CEO asks all the right questions and has the right strategy, but engages too deep in tactical activities (down to e-mail marketing subject line sometime) resulting in paralysis. Demotivated sales force, clueless marketing, overwhelmed R&D and excessive bureaucracy.

    Advice to ManagementAdvice

    Stop running a 5,500 people company as a 100 people one.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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