OpenText

www.opentext.com
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There are newer employer reviews for OpenText

 

Good Place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Development Representative in Tampa, FL
Current Employee - Account Development Representative in Tampa, FL

I have been working at OpenText full-time (less than a year)

Pros

People are very nice to work with

Cons

Disorganized, Hard to navigate the company resources

Advice to ManagementAdvice

Help get the company more efficient

Recommends
Positive Outlook
Approves of CEO

330 Other Employee Reviews for OpenText (View Most Recent)

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  1. 17 people found this helpful  

    **SALES PEOPLE - RUN away from Open Text!!**

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText full-time

    Pros

    Can't think of any pros at OT whatsoever

    Cons

    The Company - buys post- mature companies with archaic technology with large installed bases. Maintenance increases 10% per year, customers are stuck with hard to rip products.

    The job - only a handful of sales people with key accounts make money. Roughly 90% of the sales force doesn't come close to making money. Less than a third of the company had sold more than $100k.

    Management - micro-management, high stress, outrageously long account reviews with zero purpose or action.

    Products - thousands of old, outdated technology. Little to no technical support, most SEs from the originating companies left or were pushed out. Only a few good SEs who are in ridiculously high demand and cannot provide adequate support.

    Customers - frustrated with Open Text, the best sales cycles where when customers paid handsomely to get off the OT products.

    Vision - Barrenecheas vision of EIM is absurd, it is basically trying to explain chaos and haphazard acquisitions. Does not resonate with customers at all.

    Other factors - turnover is absurd, benefits are mediocre, pay is low, commissions virtually non-existent. Work/life balance is not there at ALL...we were instructed to take vacation, without really taking vacation. If you have too much vacation accrued, which we all did because the pressure was absurd, we were forced to log days off in the vacation tool, but we worked through it.

    Advice to ManagementAdvice

    Mark you are a control freak, a virtual kick-off and trying to motivate sales reps via a webcast is an example of your lack of understanding of enterprise sales. The EIM vision has materialized in one, yes one deal in over 14 months...it does not resonate. Hire a real CEO.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 10 people found this helpful  

    Worked hard Nothing to in return

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in South Bend, IN
    Former Employee - Sales in South Bend, IN

    I worked at OpenText full-time (more than a year)

    Pros

    I worked with really great people

    Cons

    Too numerous to put down.
    Micromanagement but, not real direction or help from management
    Acquires Products, gets rid of good sales managers and product developers and then lets products lag behind in the market
    Tries to concepts and not real software
    No work life balance

    Advice to ManagementAdvice

    Acquire and keep up on the actual products so that there is something that is worth selling
    Keep good sales management
    Less reorganization
    Less micromanagement and don't hire back the managers you fire.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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