There are newer employer reviews for OpenText
There are newer employer reviews for OpenText

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Good Place to work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Development Representative in Tampa, FL
Current Employee - Account Development Representative in Tampa, FL

I have been working at OpenText full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

People are very nice to work with

Cons

Disorganized, Hard to navigate the company resources

Advice to Management

Help get the company more efficient

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  1. Helpful (18)

    A terrible, terrible company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Philadelphia, PA
    Former Employee - Sales in Philadelphia, PA

    I worked at OpenText full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no pros to working at OT unless you are one of the incompetent, overpaid executives in Mark's inner circle.

    Cons

    90% of customers are extremely unhappy with OT, over 90% of OT sales reps are under quota, the products are mostly outdated garbage, zero innovation, constant micromanagement, marketing and inside sales produce no leads. It is a perfect storm of incompetent management, absurd pricing, and outdated technology.

    Advice to Management

    How does OT report record earnings every quarter while over 90% of the sales force is under quota? Are you lying about the company's performance to your sales reps (as an excuse not to pay them), or to your investors (to make the company look more valuable than it really is)?


  2. Helpful (17)

    **SALES PEOPLE - RUN away from Open Text!!**

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Can't think of any pros at OT whatsoever

    Cons

    The Company - buys post- mature companies with archaic technology with large installed bases. Maintenance increases 10% per year, customers are stuck with hard to rip products.

    The job - only a handful of sales people with key accounts make money. Roughly 90% of the sales force doesn't come close to making money. Less than a third of the company had sold more than $100k.

    Management - micro-management, high stress, outrageously long account reviews with zero purpose or action.

    Products - thousands of old, outdated technology. Little to no technical support, most SEs from the originating companies left or were pushed out. Only a few good SEs who are in ridiculously high demand and cannot provide adequate support.

    Customers - frustrated with Open Text, the best sales cycles where when customers paid handsomely to get off the OT products.

    Vision - Barrenecheas vision of EIM is absurd, it is basically trying to explain chaos and haphazard acquisitions. Does not resonate with customers at all.

    Other factors - turnover is absurd, benefits are mediocre, pay is low, commissions virtually non-existent. Work/life balance is not there at ALL...we were instructed to take vacation, without really taking vacation. If you have too much vacation accrued, which we all did because the pressure was absurd, we were forced to log days off in the vacation tool, but we worked through it.

    Advice to Management

    Mark you are a control freak, a virtual kick-off and trying to motivate sales reps via a webcast is an example of your lack of understanding of enterprise sales. The EIM vision has materialized in one, yes one deal in over 14 months...it does not resonate. Hire a real CEO.


There are newer employer reviews for OpenText
There are newer employer reviews for OpenText

See Most Recent

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