There are newer employer reviews for Opera Solutions

6 people found this helpful  

Smart, motivated, excited junior employees...wasted

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Associate in New York, NY
Current Employee - Senior Associate in New York, NY

I have been working at Opera Solutions full-time (more than 5 years)

Pros

People at manager and below levels are great
    - Smart: top schools, top performers
    - Personable: normal people you'd want to grab a drink with
    - Creative: willing to suggest new ideas, and try to learn new things rapidly (as the firm shifts focus)

The idea behind "predictive analytics" is a good one. That said, so is the idea to time travel. Success takes more than an idea. You need to be able to execute on it. Execution is not hiring a bunch of smart people. You need leadership and direction.

Cons

Employees are Mistreated
  - Pay is below market, especially for the hours put in
  - You work 80+ hour weeks, only to be told retroactively you won't get a bonus (3+ months after you were supposed to get it, with ZERO communication or lies in the interim)
  - I have been bonus eligible for 4 years here: 2009, 2010, 2011, 2012: No bonus in 2009 (financial crisis, understandable), decent bonuses in 2010 and 2011, No bonus in 2012 (even though we were told all year it was our best year ever). 50% bonus rate is unacceptable.
   - Management is sneaky, deceitful, and totally unethical: Both times we got zero bonuses, we were strung along by lies. Management would tell us bonuses were "delayed" for weeks, then months, then complete silence on the matter, then the hammer would drop and we'd be told the truth. They're literally just trying to squeeze water out of rocks.
   - More unethical practices: They closed the Paris office and told the employees they'd have the option to transfer. Then, they stopped answering all communications from the Paris employees, declared bankruptcy in France, and didn't offer transfers (after months of saying they would and leaving the employees in limbo). The French employees had to scramble to find jobs, after being lied to for months. On top of that, management told everyone that the French employees simply didn't accept the transfer offers.
   - You're still expected to work like a consultant, but be paid like

Horrible Execution by Management
   - Senior Management was tasked with facilitating the shift from "consulting" to "technology / product". They have failed. Horribly.
   - Whenever someone who knows what they are doing in the big data / product world (e.g. senior folks from SAP, Oracle, etc.) is brought in, they realize what a mess Opera is and leave within 6 months.
   - Many managers and principals are former consultants, and have no idea what they're doing in analytics projects or product driven projects. Not their fault - they're consultants, but it makes projects extremely frustrating. They haven't been trained, and many have no idea how to deliver a product driven project.
    - Horrible cash management: Hired tons of scientists and sales people who have yet to deliver anything really, while the consultants deliver project after project in "services", working typical consulting hours. Then there is no cash to pay the revenue generating consultants, because cash was burned on scientists, sales people, and failed products.
   - Everything is pretty much smoke and mirrors. Product names and ideas keep changing, but there is nearly nothing tangible to show for it. Consultants are then tasked with spinning this smoke and mirrors into something during business development and sales efforts

Offshore Model
   - The offshore model is extremely frustrating. On analytics projects, huge chunks of teams are in Shanghai and India
   - Hours become unmanageable if you want to be in any way productive due to time zone differences
   - Turnaround times are slow because of the timezones. Though the "24 hour model" is pitched, what it really means is everything takes at least twice as long to do because you can only talk to your team at the beginning and end of each day, and deliverables can then be reviewed, with more wait time in between
  - Communication can be very difficult and inefficient. Lengthy, detailed emails are required, compared to traditional consulting firms where you can just sit with your team, brainstorm, review data together in real time, etc. Huge waste of time, and very stressful, because if the communication is not clear, you lose an entire day of work from the offshore team
   - It is all stemmed from Opera's reluctance to bring teams to the same location to work (because this costs money)

Advice to ManagementAdvice

Remember that your "resources" are people. Though we claim to be a technology and product firm, everyone knows we have basically no real ground breaking products or technology. The magic is in the analytics done on bespoke projects and in the delivery of services projects by consultants. Those results are driven by people. The people are what makes this firm tick, and you are driving your best people out.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

163 Other Employee Reviews for Opera Solutions (View Most Recent)

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  1. 1 person found this helpful  

    Lost in space? No future for the company or it's people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Executive in New York, NY
    Current Employee - Senior Executive in New York, NY

    I have been working at Opera Solutions full-time (more than 3 years)

    Pros

    Nothing. Not anymore. Consulting that never grew up.

    Cons

    CEO is completely lost. His strategy is flawed.
    Any new and existing investors will regret every looking at this company. They will loose it all.

    Advice to ManagementAdvice

    The CEO needs to leave. He is clueless.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Too Late.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analytics Manager in Jersey City, NJ
    Current Employee - Analytics Manager in Jersey City, NJ

    I have been working at Opera Solutions full-time (more than 3 years)

    Pros

    Opera has the most compelling story and ideas in the market. And the resources to potentially deliver it. Excellent people all wanting to succeed.

    Cons

    Company has just announced re-org (again) with not one, not two, but THREE separate P&L focus areas, which are separate and do not work together. Products team has no developer investments, support team does not exist and no marketing or sales investments can be seen. Focus is all around raising new money and moving deck chairs around to appease those who spend their time telling the CEO what he wants to hear. No one understands or can repeat the company strategy as none actually exists. We have no guidance or career path, only the promise that everything will get better once we get more seed money. Feels like a shell of a company as the strongest and most believable leadership is either gone or demoted to irrelevance.

    Advice to ManagementAdvice

    Put customers first and stop putting sycophants in charge. Provide a clear 'we will do this' strategy.
    Empower the true leaders you have left. It may be too late.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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