There are newer employer reviews for Optical Express

 

Challenging, satisfying, enjoyable

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Optical Express full-time for more than 3 years

Pros

Great People, Great Product, Great Opportunities

Cons

Structure & Organisation
recognition for doing a good job

Advice to ManagementAdvice

be able to walk the talk.

Recommends
Positive Outlook

7 Other Employee Reviews for Optical Express (View Most Recent)

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  1.  

    The worst company I have ever worked for, corrupt, workplace bullying and appalling customer service. Avoid at all costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Optical Advisor
    Former Employee - Optical Advisor

    I worked at Optical Express full-time for more than a year

    Pros

    it was a job. that's it.

    Cons

    Manager was incompetent, rude and frequently caught out telling blatant lies. No benefits, frequently expected to work extra hours which we were not paid for or given time off in lieu for. Horrible blame culture, finger pointing and disciplinaries for grass roots level staff who are only trying to work with what they have. No opportunity for personal growth or development. Dreadfully slow and antiquated computer systems which caused frequent embarrassment when trying to deal with customer queries in a timely matter.

    Advice to ManagementAdvice

    Get some decent computer systems. Stop with the extreme favouritism. Many staff are victimised and criticised for just trying to do their jobs while other people seem to get away with anything. Stop allowing certain staff members to verbally abuse and swear at colleagues, to the extent that many people have left due to the levels of agression and bullying.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Potentially interesting job, worst company I have ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Advisor  in  Edinburgh, Scotland (UK)
    Former Employee - Patient Advisor in Edinburgh, Scotland (UK)

    I worked at Optical Express full-time for more than a year

    Pros

    Working in the field of refractive surgery is diverse and could potentially be a really interesting job.

    Cons

    The company is run by a group of clueless egotistical individuals, who are more concerned about their own benefit instead of what is best for patient care.

    Advice to ManagementAdvice

    Take time to think not only about what is best for your patients (who are frequently mistreated), but also the employees you treat so badly.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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