There are newer employer reviews for Optical Express
There are newer employer reviews for Optical Express

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NA

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends

Pros

Make great friends at work

Cons

Gotta pay more to your empoyees.

Advice to Management

Pay more!

Other Employee Reviews for Optical Express

  1. Helpful (1)

    Awful Management, great floor staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Centre Agent in Glasgow, Scotland (UK)
    Former Employee - Call Centre Agent in Glasgow, Scotland (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at Optical Express part-time (More than a year)

    Pros

    People I worked with made the job, everyone was friendly. Optical perks are great if you wear glasses. Free Laser eye surgery if working with company two years.

    Cons

    Wage is horrendous and top management are a joke. No way to progress up. Team managers were promoted and then demoted a few weeks later. Teams are constantly moved about and targets constantly changed to ensure you do not make top bonus. Stores are horrendous , never answering phones and no one cared about whether they were doing a good job or not.

    Advice to Management

    Find a way to reward staff who are doing well and stop cutting bonus'. Fix top managers as their attitude is outdated and down right sexist.


  2. Keep well clear! If I could give 0.5 stars then that would be too much. Horrible company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Optical Express full-time (More than a year)

    Pros

    The people I work with make this company. Against overwhelming odds they try to put the patient first. They are a great team and work together well. Nothing is too much trouble. They go above and beyond for the patients.

    Cons

    Upper management are a joke! The higher up the management tree they climb the worse they go! Goal posts are constantly being moved. Wages are the lowest they can get away with and the chance of a raise is nil. They do not value any staff member. Staff are just seen as 'donkeys'. The hours are shocking and some nights it is ten o' clock before the theatre team are leaving. No consideration is given when you are travelling to other clinics, regardless of how far you have to travel. As soon as the patient has paid that's it as far as upper management are concerned. If things don't turn out quite as expected then tuff!

    Advice to Management

    Start treating your staff with more respect! Share your wealth! Give them a decent wage, they earn it! Be more open and honest with them and come out of your ivory towers and do your own dirty work! Remember that without your fantastic staff your company will crumble. You employ staff ten a penny but if you keep paying peanuts you will end up with monkeys!


There are newer employer reviews for Optical Express
There are newer employer reviews for Optical Express

See Most Recent

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