OptumInsight – “The Gray Area of Quid Pro Quo”

Pros

The best reasons for working at Ingenix are the opportunities to meet skilled and educated individuals that you wouldn't usually have much contact with if the company was larger.

Cons

On the flip-side of the best reasons would be the people who joined the ranks because they were/are buddies with the boss or they share an alternative lifestyle or they give good hairstyling tips. The worst offenders are the people who have been with the company for a few years but back-stab if they think you are going to get something more from the company than they did. The employers are too impressed with titles and grade levels rather than checking on whether the individual has really risen to that status. A more thorough background check needs to be done to check the credentials of the people holding investigator jobs. Just because someone claims to have 30 years of experience, does not necessarily mean they are any good at the job it just indicates they are complacent and found an comfortable job niche.

Advice to Senior Management

Pay attention to who you have doing this type of work. Do a spot audit on supervisors, managers, and the actual employees and check to see if they are really credentialed or are blowing smoke. Do a real background check and actually review if you should be laying claim to having the best and the brightest when you really should be saying you've got mediocre and just plan lucky individuals.