There are newer employer reviews for Optus
There are newer employer reviews for Optus

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Optus is a great company to work for

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Graduate in Sydney (Australia)
Current Employee - Graduate in Sydney (Australia)
Recommends
Positive Outlook
Approves of CEO

I have been working at Optus full-time (More than a year)

Pros

-Work Life balance and training opportunities -Great Campus lifestyle

Cons

-Career progression can be difficult in large company structure

Other Employee Reviews for Optus

  1. Helpful (1)

    Overall good, but a change is needed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Operations Manager in North Ryde (Australia)
    Current Employee - IT Operations Manager in North Ryde (Australia)
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Optus full-time (More than 5 years)

    Pros

    Work environment is modern, comfortable and bright. There is a lot of work to do. It is a totally full on environment. People are generally friendly and helpful. Flexible working times - you can come in between 7am and 7pm. Working at home is permitted if you can create a work space at home. There is support for campus activities , gym, toastmasters, weight watches , mardi gra etc

    Cons

    Bonus and salary increased is based on your Personal Development Review. This is skewed so that out of 5, a base is 4' lower then that is trouble .The review is based on a bell curve with respect to the other people in the team rather than on how good you are. So you might want to move to a bad team if you are in the bottom of a good team to get a higher bonus and salary increased. Promotion is limited because the structure in very flat. Optus pay for the role you are in rather than how experienced you are. It Management don't listen to their employees, very little communication in the it service operations silos. A lot of I.T is being outsourced, as is expected these days, however it management don't understand what is being out sourced , impacts on customer contracts or breaches of confidentiality , so this is leaving customers exposed and employees hanging while the next step is worked not. No planning Work can be monotonous after a few years unless you get promoted or move sideways to do new stuffs.

    Advice to Management

    Kevin and the new branding is a great change of direction, but this is now being hamstrung by the Singtel boat anchor. A purge of middle management needs to continue to modernise the culture


  2. The good and the bad, but no ugly.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Sydney (Australia)
    Former Employee - Network Engineer in Sydney (Australia)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Optus full-time (More than 8 years)

    Pros

    Work environment is modern, comfortable and bright. There is a lot of work to do. It is a totally full on environment. People are friendly and helpful. Flexible working times - you can come in between 7am and 7pm. Working at home is permitted if you can create a work space at home. There is a monthly team get together with drinks and finger foods with management updates. There are many types of leaves available: maternity / paternity leave, unlimited sick leave, child sick leave and career breaks. You can buy and sell annual leaves. You can stretch annual leaves by two by taking half pay. If working in the North Ryda campus, there is a food court with many different types of food, a prayer room, a gym and child centre. There is a company bus to take you from the city and Parramatta to North Ryde campus.

    Cons

    Bonus and salary increased is based on your Personal Development Review. The review is based on a bell curve with respect to the other people in the team rather than on how good you are. So you might want to move to a bad team if you are in the bottom of a good team to get a higher bonus and salary increased. Promotion is limited because the structure in very flat. Optus pay for the role you are in rather than how experienced you are. Management don't listen to the ideas of their employees. They just say we hear you but you still have to do what we say. Then years later, they see the errors in their ways and implement what we had suggested in the first place. So frustrating. Work can be monotonous after a few years unless you get promoted or move sideways to do new stuffs.

    Advice to Management

    Upper management is good but middle management is bad. The upper management desires does not get translated or implemented by the middle management.


There are newer employer reviews for Optus
There are newer employer reviews for Optus

See Most Recent

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