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Optus is a great company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Graduate in Sydney (Australia)
Current Employee - Graduate in Sydney (Australia)

I have been working at Optus full-time (more than an year)

Pros

-Work Life balance and training opportunities
-Great Campus lifestyle

Cons

-Career progression can be difficult in large company structure

Recommends
Positive Outlook
Approves of CEO

92 Other Employee Reviews for Optus (View Most Recent)

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  1. 2 people found this helpful  

    It is becoming messy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sydney (Australia)
    Current Employee - Anonymous Employee in Sydney (Australia)

    I have been working at Optus full-time (more than 5 years)

    Pros

    The christmas parties are well known to be pretty good. There is a mix of people that you can get along with and some you wont.

    Cons

    Way too much micro management, no trust shown in employees, everything is secret and certain managers like to create a hostile atmosphere to show they are not at fault and hope for infighting. Everything is a tactic. Lies, lies and more lies to the point where you won't believe a single word even the cleaner will tell you. NEVER speak up, I have seen whats happened to those that did and its nasty to say the least. Even anonymous whistleblowers are eventually tracked.

    Advice to ManagementAdvice

    Try listening to the people. Stop lying to people. Stop the constant meetings and not have time to actually see whats happening.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Overall good, but a change is needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Operations Manager in North Ryde (Australia)
    Current Employee - IT Operations Manager in North Ryde (Australia)

    I have been working at Optus full-time (more than 5 years)

    Pros

    Work environment is modern, comfortable and bright. There is a lot of work to do. It is a totally full on environment. People are generally friendly and helpful.

    Flexible working times - you can come in between 7am and 7pm.

    Working at home is permitted if you can create a work space at home.

    There is support for campus activities , gym, toastmasters, weight watches , mardi gra etc

    Cons

    Bonus and salary increased is based on your Personal Development Review. This is skewed so that out of 5, a base is 4' lower then that is trouble .The review is based on a bell curve with respect to the other people in the team rather than on how good you are. So you might want to move to a bad team if you are in the bottom of a good team to get a higher bonus and salary increased.

    Promotion is limited because the structure in very flat. Optus pay for the role you are in rather than how experienced you are.

    It Management don't listen to their employees, very little communication in the it service operations silos.

    A lot of I.T is being outsourced, as is expected these days, however it management don't understand what is being out sourced , impacts on customer contracts or breaches of confidentiality , so this is leaving customers exposed and employees hanging while the next step is worked not. No planning

    Work can be monotonous after a few years unless you get promoted or move sideways to do new stuffs.

    Advice to ManagementAdvice

    Kevin and the new branding is a great change of direction, but this is now being hamstrung by the Singtel boat anchor. A purge of middle management needs to continue to modernise the culture

    Recommends
    Negative Outlook
    Approves of CEO
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