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Former StorageTek equipment. Company squashed good technologies and ostracized them self from customers.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Field Service Engineer III  in  Gaithersburg, MD
Current Employee - Senior Field Service Engineer III in Gaithersburg, MD

I have been working at Oracle full-time for more than a year

Pros

Flex able time. Health and 401k contributions good.

Cons

No experience in running a hardware company. Trying to deploy software customer service practices in hardware data centers Lack of understanding critical customer requirements.
Respoce time to fix hardware can take 2-3 weeks and get lost in backline support before being paged out to field personnel leading to customer dissatisfaction and anger by the time field help is involved..
No further sales or development in the storage products and traditional storage SE and FE from StorageTek are being let go or are leaving to seek employment else ware.
No downward vision of hardware progression by high level CEO's.
Company does not need your input on best practices and ignores or is angered you even bring it up. They invented the wheel they just need bodies to run it.
Total disconnect between departments, hardware,software,backline,IT.No urgency to get correct tools i.e laptops.

Advice to ManagementAdvice

Let the proven practices of StorageTek and Sun run the hardware side,Oracle has lost too many customer to ignorance unwillingness to work with customers. Customer constantly express "hard to work with" company. They do their tech refresh with companies that have a life-cycle plan and change data center equipment to other venders cutting out Oracle/Sun?StorageTek from those data centers.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

5634 Other Employee Reviews for Oracle (View Most Recent)

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  1.  

    Good Company to work for, cut throat competition internally between employees

    Former Employee - Sales Consultant  in  Seattle, WA
    Former Employee - Sales Consultant in Seattle, WA

    I worked at Oracle full-time for more than 5 years

    Pros

    Stable job, good salary, bonus

    Cons

    Very political organization. You have to be well connected or you can get mowed down by others.

    Advice to ManagementAdvice

    Please do some employees review management too.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Sales engineer: good compensation and flexibility, but lack of creative outlet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Engineer  in  Reston, VA
    Former Employee - Senior Sales Engineer in Reston, VA

    I worked at Oracle full-time for more than 3 years

    Pros

    Good Compensation
    Lots of flexibility in terms of hours and where I worked.
    Access to some great minds in technology
    Good training

    Cons

    Sales organization revolves around the sales account managers. As a sales engineer in support of the account managers, you don't have much power or room to inject creativity into your work.
    Very competitive culture

    Recommends
    Positive Outlook
    Approves of CEO
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