There are newer employer reviews for Oracle
There are newer employer reviews for Oracle

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Former StorageTek equipment. Company squashed good technologies and ostracized them self from customers.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Field Service Engineer III in Gaithersburg, MD
Current Employee - Senior Field Service Engineer III in Gaithersburg, MD

I have been working at Oracle full-time (More than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Flex able time. Health and 401k contributions good.

Cons

No experience in running a hardware company. Trying to deploy software customer service practices in hardware data centers Lack of understanding critical customer requirements.
Respoce time to fix hardware can take 2-3 weeks and get lost in backline support before being paged out to field personnel leading to customer dissatisfaction and anger by the time field help is involved..
No further sales or development in the storage products and traditional storage SE and FE from StorageTek are being let go or are leaving to seek employment else ware.
No downward vision of hardware progression by high level CEO's.
Company does not need your input on best practices and ignores or is angered you even bring it up. They invented the wheel they just need bodies to run it.
Total disconnect between departments, hardware,software,backline,IT.No urgency to get correct tools i.e laptops.

Advice to Management

Let the proven practices of StorageTek and Sun run the hardware side,Oracle has lost too many customer to ignorance unwillingness to work with customers. Customer constantly express "hard to work with" company. They do their tech refresh with companies that have a life-cycle plan and change data center equipment to other venders cutting out Oracle/Sun?StorageTek from those data centers.

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  1. Good company to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    I worked at Oracle full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Get exposure and access to upcoming technologies, trends. Has options to relocate/transfer within the company.

    Cons

    Not much flexibility offered to work form home or similar options.

  2. Employed at Oracle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Support Engineer in Albany, NY
    Current Employee - Field Support Engineer in Albany, NY

    I have been working at Oracle full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The paycheck is regularly issued

    Cons

    Just a number at this company, no concern for people

There are newer employer reviews for Oracle
There are newer employer reviews for Oracle

See Most Recent

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