There are newer employer reviews for Orchard Supply Hardware
There are newer employer reviews for Orchard Supply Hardware

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Employee for 9 years

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Clayton, CA
Current Employee - Sales Associate in Clayton, CA

I have been working at Orchard Supply Hardware part-time (More than 8 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

The store management can be great at times, will try the best to deliver for you. The acquisition by Lowes has shown great promise for the next three years. Nothing like under Sears Holdings. Recently completed a Career Growth Survey, just hope it works to deliver personal growth.

Cons

Lots of negativity by over half the line staff, they don't want to see the good coming from the Lowes purchase of the company. Whiners about the extra work now being required because we have shelves full of product and they can't send customers down the street. To Ace. Lack of respect for managers and staff that back them. Just a group of lazy paycheck collectors.

Advice to Management

Provide better wages comparable to Lowes for the employees who specialize and keep up on product line and industry changes. Deliver on the Career Growth, put the part time employees with great customer relations and sales skills to full time. Stop tying the store management team's hand on hours. Yes a $6,000,000 store can be run on 1200 hours a week, but imagine the results if every customer wqas helped add a few more hours and see better results. Looks like new CEO Richard Maltzberger is wanting to add 28 stores in the next three years and improve the older stores just don't hire from the outside for management, promote from within, every outside manager I've seen come to work has be terminated for everything from lying about experience to theft of high end products.

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  1. An awesome place for a retail career in hardware...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in San Francisco, CA
    Current Employee - Management in San Francisco, CA

    I have been working at Orchard Supply Hardware full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great staff, great customers, and a ingrained belief that customers are the most important. A company run by neighbors helping neighbors, not by a bunch of MBAs

    Cons

    Coming out of difficult times, change is alway scary, but change is better than the alternative. Work life balance is probably on the sideburner for a couple of years....

    Advice to Management

    Keep pushing for greatness....


  2. I had a mixed experience with OSH - some great people, but leadership changes and lack of investment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Buyer in San Jose, CA
    Former Employee - Senior Buyer in San Jose, CA

    I worked at Orchard Supply Hardware full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The company has a great legacy, strong loyalty in field & with customer base. Clear customer demographic target and new vision (2012+) is exciting, unique

    Cons

    compensation below target, benefits package weak. Technology is outdated, no infrastructure investment. Recent & frequent changes in ownership and leadership hindered investment. but Lowe's purchase seems to be positive so far.

    Advice to Management

    Compensation well below market, difficult to retain talent


There are newer employer reviews for Orchard Supply Hardware
There are newer employer reviews for Orchard Supply Hardware

See Most Recent

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