30 Employee Reviews (View Most Recent)

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Good company. No communication.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Field Merchandiser-Rubi
Current Employee - Field Merchandiser-Rubi

I have been working at Outerwall full-time for less than a year

Pros

Pay and benefits. Nothing else.

Cons

bosses who don't care about their employees, poor communication, and very unorganized.

Advice to ManagementAdvice

Start caring about the people who work below you and improve communication.

Doesn't Recommend

Other Reviews for Outerwall

  1.  

    Growing organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Machine Support Supervisor  in  Oakbrook Terrace, IL
    Former Employee - Machine Support Supervisor in Oakbrook Terrace, IL

    I worked at Outerwall full-time for more than a year

    Pros

    Work-life balance is great, lots of paid time off is awarded each pay period. Free snacks in the break room, relaxed casual dress environment.

    Cons

    No opportunity for advancement, not enough documented processes in place.

    Advice to ManagementAdvice

    Training needs to be given to all upon starting in a more formal process, so everyone starts out on the same page. Training should not change everytime there is a new class. Information may change but formalities on how it is given should not be given to some and omitted for others.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Okay company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Outerwall

    Pros

    The benefits at Outerwall are great! Great health and retirement benefits. In addition a lot of fun perks including Concierge Services, paid time to volunteer, the Passport discount card, gym membership reimbursement.

    Cons

    The Outerwall environment has become very difficult to get stuff done. The office politics are out of control. This company has become very top heavy. A lot of good or bad ideas but not enough people to get the job done. Employees are suffering to do out of control work loads. It's expected that you work at nights, on the weekends and even on "vacation". Communication is severely lacking.

    Advice to ManagementAdvice

    Focus on rebuilding trust with employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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