Overlake Medical Center and Clinics

  www.overlakehospital.org
  www.overlakehospital.org
There are newer employer reviews for Overlake Medical Center and Clinics

1 person found this helpful  

IT management is weak and Epic build was done poorly

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Systems Analyst in Bellevue, WA
Former Employee - Senior Systems Analyst in Bellevue, WA

I worked at Overlake Medical Center and Clinics full-time (less than an year)

Pros

Semi-modern workspace with some window view seating, because of many open positions there is a high chance you can be sent for Epic certification. Only outsources helpdesk to India, as opposed to Franciscan/Catholic Health Systems who outsources most of IT to India.

Cons

Poor IT management on many levels, poor initial Epic EMR build makes support and maintenance frustrating, management has limited technical knowledge therefore doesn't understand root cause of issues, pay is on low end - be sure to add 10 to 15% of any offers you receive from HR. No ability to work from home or travel.

Advice to ManagementAdvice

Should have learned more from the expensive "two in a box" manager style during implementation. Need overhaul by injecting experienced managers with drive and logical goals.

Doesn't Recommend
Negative Outlook
No opinion of CEO

42 Other Employee Reviews for Overlake Medical Center and Clinics (View Most Recent)

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  1. 1 person found this helpful  

    Think twice before leaving your Medical Technologist Job elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Technologist in Bellevue, WA
    Current Employee - Medical Technologist in Bellevue, WA

    I have been working at Overlake Medical Center and Clinics full-time (more than 10 years)

    Pros

    Good commute, small hospital, pleasant upper management, aimed to serve a target population, apparent empathy and compassion for patients suffering.

    Cons

    Very deceptive in regards to the nature of the jobs they post. The supervisors are micromanagers that believe that procedures have to be done in one way only and that is theirs which they learned decades and decades ago. When it comes to empowering and embracing new ideas and focusing on the employees strengths to gain cooperation they are completely clueless and fearful. The old school belt and punishment to gain control type management reigns in the lab. This is a reflection of their lack of experience and insecurity as they have been doing the same job forever without exposure to modern management.

    Advice to ManagementAdvice

    Train the laboratory managers and supervisors so that they embrace the policies that upper management preaches. Verify that managers and supervisors follow the guidelines set up by human resources and not their own personal agendas.

    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    I am extremely grateful and proud to have gained valuable technical skills and lasting friendships from OHMC Laboratory

    Former Employee - Medical Technologist in Bellevue, WA
    Former Employee - Medical Technologist in Bellevue, WA

    I worked at Overlake Medical Center and Clinics full-time (more than 10 years)

    Pros

    Great location, beautiful facility, quality driven laboratory, hopsital culture of integrity, respect and accountability, free employee parking, hard working managers and supervisors who lobby tirelessly for their employees and for patient safety

    Cons

    Not for profit hospital that is challenged with budget constraints that affect resources and staff morale annually. Toxic employees are difficult to get rid of due to the HR policies that require extensive documentation of such behavior.

    Advice to ManagementAdvice

    Recoginize that the Laboratory is the corner stone to providing excellent patient care. Consider their need to have access to the best instrumentation to continuously improve their workflow and efficiencies. Offer Lab Leadership support when employees demonstrate unacceptable behavior by sabatoging them or their coworkers through vindictive immature tactics. Recognize that I.T. solutions are in constant demand for Laboratory improvements.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Overlake Medical Center and Clinics

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