Overstock.com

  www.overstock.com
  www.overstock.com
There are newer employer reviews for Overstock.com

7 people found this helpful  

This is a company that never quite matured.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Manager in Salt Lake City, UT
Current Employee - Manager in Salt Lake City, UT

I have been working at Overstock.com

Pros

Folks here are friendly.
Folks try very hard to get their jobs done despite a strong culture of micromanagement.

Cons

Nepotism
Poor compensation
Short-sighted planning ans strategy
Middle management does not last long unless they act as "yes men" to their executives
Poor ability to identify and follow best practices
The CEO has a dog he brings into the office and he lets it wander around and sniff people.
Extreme levels of dishonesty from the CEO and his direct reports.

Advice to ManagementAdvice

Go back to "overstock.com", "o.co" has no brand recognition.
Keep the customer service and the marketing departments completely separate.
Start holding vendors accountable for services provided.
Understand that as an internet retailer your core business depends on reliable IT service and your IT department has been gutted by poor wage raises and compensation.
Concentrate on what you are doing good at, not on fads.
An "open" work area environment is counterproductive when the office is so crowded.
The CEO should quit micromanaging.

Doesn't Recommend
Disapproves of CEO

419 Other Employee Reviews for Overstock.com (View Most Recent)

Sort: Rating Date
  1. 10 people found this helpful  

    Overstock.com is an example of how poor management affects sound business models

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at Overstock.com

    Pros

    Great work/life balance
    Salt Lake is a nice place to live
    Lot of tech resources available, fundamental business is sound
    Pretty healthy gross margins and top line growth is impressive

    Cons

    Very poor upper management
    Middle management is inexperienced
    Horrendous expense management
    Almost all of the gross margin is lost due to irrational operating, marketing and G&A expenses
    Organizations are redistributed too often, business strategies are transient and shaky
    No strategic vision whatsoever, company has an identity crisis

    Advice to ManagementAdvice

    There is a stark contrast in Overstock's management team. If you were to draw a line down the middle, you would see a group of bright, ambitious go-getters on one side and a group of execs with no real experience outside O.co on the other. Product innovation is virtually stagnant and capital management is poor. Overstock's story reads like a b-school case study of a company with sound fundamentals that's handcuffed by poor management.

    Doesn't Recommend
    Disapproves of CEO
  2. 6 people found this helpful  

    A lot of Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at Overstock.com

    Pros

    - Growing Company
    - Profitable
    - Work/life balance
    - Smart peers
    - Ability to do solve very complex problems

    Cons

    - Senior Management very reactionary when making decisions
    - Not allowed to do things the right way, have to do what Senior Mgmt wants
    - Many of the leaders only have work experience at Overstock; not enough to know industry standards and best practices
    - Senior Management is over departments they should never even be allowed to get close to. (i.e. SVP of Customer Service also over Marketing)

    Advice to ManagementAdvice

    Start listening to your employees. This is the least bureaucratic bureaucracy out there. Just because you know a lot about one subject, does not mean you know a lot about everything else. Stop making decisions on an employees job when you know very little about what they do.

    Recommends
    Disapproves of CEO
There are newer employer reviews for Overstock.com

Work at Overstock.com? Share Your Experiences

Overstock.com

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.