Overstock.com

  www.overstock.com
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400 Employee Reviews (View Most Recent)

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Love it!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Salt Lake City, UT
Current Employee - Anonymous Employee in Salt Lake City, UT

Pros

I have grown very much personally and professionally here. I am constantly challenged and learning new things. If all else fails, it's great experience to place on a resume.

Cons

Communication can be misunderstood, thus tasks may be executed improperly. The aftermath of that is dependent on the results once misunderstood communication has been shared.

Advice to ManagementAdvice

Tough times calls for desperate measures. It's not always easy making the hard decisions. People will always be more willing to offer critism to someone else rather than look to themselves to see how they can better improve. It's always easier to blame the people on top. I believe that management is a strong group of people just trying to do the right thing for the company. Rather than just shooting down ideas because you feel like something won't work, try it first if there is no good reason not to. If it fails, then at least it was tried.

Recommends
Approves of CEO

Other reviews for Overstock.com

  1. 7 people found this helpful  

    This is a company that never quite matured.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager  in  Salt Lake City, UT
    Current Employee - Manager in Salt Lake City, UT

    Pros

    Folks here are friendly.
    Folks try very hard to get their jobs done despite a strong culture of micromanagement.

    Cons

    Nepotism
    Poor compensation
    Short-sighted planning ans strategy
    Middle management does not last long unless they act as "yes men" to their executives
    Poor ability to identify and follow best practices
    The CEO has a dog he brings into the office and he lets it wander around and sniff people.
    Extreme levels of dishonesty from the CEO and his direct reports.

    Advice to ManagementAdvice

    Go back to "overstock.com", "o.co" has no brand recognition.
    Keep the customer service and the marketing departments completely separate.
    Start holding vendors accountable for services provided.
    Understand that as an internet retailer your core business depends on reliable IT service and your IT department has been gutted by poor wage raises and compensation.
    Concentrate on what you are doing good at, not on fads.
    An "open" work area environment is counterproductive when the office is so crowded.
    The CEO should quit micromanaging.

    Doesn't Recommend
    Disapproves of CEO
  2. 10 people found this helpful  

    Overstock.com is an example of how poor management affects sound business models

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    Pros

    Great work/life balance
    Salt Lake is a nice place to live
    Lot of tech resources available, fundamental business is sound
    Pretty healthy gross margins and top line growth is impressive

    Cons

    Very poor upper management
    Middle management is inexperienced
    Horrendous expense management
    Almost all of the gross margin is lost due to irrational operating, marketing and G&A expenses
    Organizations are redistributed too often, business strategies are transient and shaky
    No strategic vision whatsoever, company has an identity crisis

    Advice to ManagementAdvice

    There is a stark contrast in Overstock's management team. If you were to draw a line down the middle, you would see a group of bright, ambitious go-getters on one side and a group of execs with no real experience outside O.co on the other. Product innovation is virtually stagnant and capital management is poor. Overstock's story reads like a b-school case study of a company with sound fundamentals that's handcuffed by poor management.

    Doesn't Recommend
    Disapproves of CEO
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