Overstock.com

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392 Employee Reviews (View Most Recent)

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3 people found this helpful  

Not perfect (no company is) but works hard to improve

Mid-Level Management (Current Employee) Salt Lake City, UT

ProsSome of the executives understand the company's cultural shortcomings and are working hard to improve it. There is lots of opportunity for promotion for those who understand how to maneuver through the system and are willing to deliver high performance consistently. There has been a consistent process in place for quite some time for delivering competitive pay and benefits and it is starting to pay off. Employees who are patient and willing to personally contribute to improve the culture are much happier and productive than those who only focus on the growing pains. Overstock has a bright future because the people who work here (including senior management) really care about making Overstock #1 in the industry. By many measures it already is. The tools and technology developed here are first rate.

ConsThe purpose of a company is to deliver superior value to the customer and other stakeholders. Some executives seem to forget that employees are also stakeholders. Conversely, some employees think a company exists only to make their lives better. The two competing views have caused friction in the past, and like any company, will cause friction in the future. My view is that the problems are simply a matter of growing pains.

Advice to Senior ManagementCommunicate to employees their role in delivering superior value to the customer comes first, and recognize that it takes a satisfied workforce to make that happen. Be honest with employees about the primary mission but that you are also working hard to improve the culture over time. Where things break down is when the words communicated don't match the actions taken. Focus on communicating what makes Overstock a great company but be honest and acknowledge the internal flaws while taking positive steps to fix them. SVPs should be conducting frequent and consistent stand ups to foster better two-way communication. This is going to take some hard work but over time you will start to get more honest and open feedback rather than just hearing what you want to hear. Perception is everything.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Rapidly changing, ripe with opportunity, but only because top management is bi-polar and create an unstable work enviro.

    Worked On Special Projects (Former Employee) Salt Lake City, UT

    I worked at Overstock.com full-time for more than 5 years


    Pros: Laid back atmosphere, flexible. Has tremendous community values on some… Cons: Upper management uses emotions and will often make decisions on things they do not understand. Moving ahead in the company more often… Advice to Senior Management: Trust the people you hire instead of having to be involved with every little decision. Quit paying yourselves so much and give it… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Great then really bad

    Anonymous Employee (Former Employee)

    I worked at Overstock.com full-time for more than a year


    Pros: Had some world class managers and great opportunities for growth Cons: Had some world class bozos as managers who were totally… No, I would not recommend this company to a friend More
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