There are newer employer reviews for Overstock.com

Good Job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Front End Developer in Salt Lake City, UT
Current Employee - Front End Developer in Salt Lake City, UT

I have been working at Overstock.com full-time (more than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Fast paced. Good environment. Aware of corporate footprint. Decent benefits.

Cons

Lower than average pay. Sometimes deadlines are pretty tight.

Advice to Management

Give the technical employees enough time to do their jobs effectively

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  1. Helpful (4)

    Buyer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Manager in Salt Lake City, UT
    Former Employee - Merchandise Manager in Salt Lake City, UT

    I worked at Overstock.com full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fantastic ability to lead your own team and develop and create your own assortments. Fun to drive new business and see the results of your hard work

    Cons

    completely unappreciated for double digit growth. They would rather have computers to all the work than any talented people with the ability to think for themselvs.

    Advice to Management

    Learn to listen

  2. Helpful (3)

    Not perfect (no company is) but works hard to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid-Level Management in Salt Lake City, UT
    Current Employee - Mid-Level Management in Salt Lake City, UT

    I have been working at Overstock.com full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Some of the executives understand the company's cultural shortcomings and are working hard to improve it. There is lots of opportunity for promotion for those who understand how to maneuver through the system and are willing to deliver high performance consistently. There has been a consistent process in place for quite some time for delivering competitive pay and benefits and it is starting to pay off. Employees who are patient and willing to personally contribute to improve the culture are much happier and productive than those who only focus on the growing pains. Overstock has a bright future because the people who work here (including senior management) really care about making Overstock #1 in the industry. By many measures it already is. The tools and technology developed here are first rate.

    Cons

    The purpose of a company is to deliver superior value to the customer and other stakeholders. Some executives seem to forget that employees are also stakeholders. Conversely, some employees think a company exists only to make their lives better. The two competing views have caused friction in the past, and like any company, will cause friction in the future. My view is that the problems are simply a matter of growing pains.

    Advice to Management

    Communicate to employees their role in delivering superior value to the customer comes first, and recognize that it takes a satisfied workforce to make that happen. Be honest with employees about the primary mission but that you are also working hard to improve the culture over time. Where things break down is when the words communicated don't match the actions taken. Focus on communicating what makes Overstock a great company but be honest and acknowledge the internal flaws while taking positive steps to fix them. SVPs should be conducting frequent and consistent stand ups to foster better two-way communication. This is going to take some hard work but over time you will start to get more honest and open feedback rather than just hearing what you want to hear. Perception is everything.

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