There are newer employer reviews for Overstock.com
There are newer employer reviews for Overstock.com

See Most Recent

At work with The O

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Salt Lake City, UT
Current Employee - Anonymous Employee in Salt Lake City, UT
Recommends
Approves of CEO

Pros

Most of the managers i have encountered have encouraged growth within the company by sharing their knowlegde and helping their employees succeed in the tasks they have given. Overall there are very positive people in management positions who are open and helpful to the associates they are in charge of.

Cons

In my departmental transfers i have had difficult transitional periods adjusting to a head-strong individual who possesses an aggressive micro-management style but lacks the overarching grasp of his possition to assign tasks that have clear conditions in which the goals were to be achieved. Luckily, my flexibility allows a sort of middle ground where i get my job done without affecting anything adversely.

Advice to Management

Most of the managers here show a willingness to get "into the trenches" and work alongside their associates shouldering the load when days get hectic, it's very comendable to see that motivation of "do as i do", rather than managing from a chair relying solely on delegation of leg work to leads to pass information up and down the chain. And it's not just middle management, the upper echelon of leadership is not afraid to get out on the floor and work up a sweat.

Other Employee Reviews for Overstock.com

  1. The Best Place To Work (EVER!!)

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative S E A L in Salt Lake City, UT
    Current Employee - Customer Service Representative S E A L in Salt Lake City, UT
    Recommends
    Approves of CEO

    Pros

    I have been here since 10/09/2009 and have already moved up, hopefully will continue too! Love the people and it is such a great job! We stay busy but all the while have fun!

    Cons

    The 24/7 chat team just seems to ruin everything, they cause more problems then they solve. I'm tempt and don't know if I'll be perminate.

    Advice to Management

    Let me keep my job!


  2. Great Place to Work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Approves of CEO

    Pros

    Overstock.com is very supportive of their employees moving up in the company. They offer learning courses, provide opportunity to increase skill levels to help the employee reach their goals. Management works hard at making Overstock.com a fun place to work. Our CEO, Patrick, does not come across as too good to associate with the employees, he is very approachable and is open to the opinions of the employees. Senior management and management are always striving to show their appreciation to Customer Service for all the work they do.

    Cons

    If I had to choose one thing that is a downside of Overstock.com it would be that the training is somewhat lacking.

    Advice to Management

    That training of new hires, be more comprehensive. The training given to the new hires, does not touch on International customers. This causes mistakes and more work for the agents who work with the international cusotmers.


There are newer employer reviews for Overstock.com
There are newer employer reviews for Overstock.com

See Most Recent

Work at Overstock.com? Share Your Experiences

Overstock.com

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.