PAETEC
3.1 of 5 82 reviews
www.paetec.com Fairport, NY 1000 to 5000 Employees

82 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Dissatisfied

Engineer (Current Employee)
Irvine, CA

ProsInitially, a very good place to work for. However, since it went public the company has placed more emphasis on customer order completion rather than customer order quality and employee appreciation.

ConsA sales driven organization (without any regard for the Back Office) in every sense of the word. Employees are expected to maintain multiple job roles without the true support of upper management. 12-14 hours days, including weekends, are the norm, not the exception (even for salaried-exempt employees). If you are looking for a place of employment where Operations and Sales truly work together, this is not the place. At Paetec the sale trumps all.

Advice to Senior ManagementGet back to the company's core focus - customer service - both external and internal. At one time, the company prided itself on customer service, now it prides itself on service in general.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    Many years of unappreciated effort and accomplishments

    Senior Software Engineer (Former Employee)
    Rochester, NY

    I worked at PAETEC


    Pros: Some great people are working there. They allow you to take four hours a month paid time off… Cons: Favoritism is rampant throughout the organization. Outside of the chosen few, survival is possible, but being successful is unlikely. Senior management is driven by gossip… Advice to Senior Management: Get over yourselves. PAETEC is NOT the most employee and customer oriented company. Get rid of the "founders" mentality it kills employee morale as does… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    This is a great atmosphere with room to grow

    Senior Account Executive (Current Employee)
    New York, NY

    I have been working at PAETEC


    Pros: The people here are great! Fun atmosphere, close team, and… Cons: Some may get lost in the sauce if they are not willing to work hard enough in sales. Very few receive… Advice to Senior Management: Get sales people selling! Hire a position which allows this to happen and takes… Yes, I would recommend this company to a friend More
There are newer reviews on PAETEC.

Worked for PAETEC? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at PAETEC reviews and ratings — including employee satisfaction and approval rating for PAETEC CEO Arunas A. Chesonis. All reviews posted anonymously by PAETEC employees.